Job Description

Hello. We're Severn Trent and we think water is wonderful. And we're pretty keen on people, too.
Our people are what makes Severn Trent a truly exciting and inclusive place to work. We're a team of over 7,000 people with a purpose to deliver one of life's essentials. We do it all while thriving in our unique culture and making a lasting difference to our planet, society, and careers.
Collectively we provide a critical national infrastructure to millions of customers in our region, so the only question is... why wouldn't you want to be part of that?
EVERYTHING YOU NEED TO KNOW
We're looking for a highly engaging and experienced Education Officer, to come and join our Communications team in the Worcester and Gloucester Area.
You'll be working across the region to deliver our 'Wonderful Water' tour to thousands of school children and local communities, helping to improve their lives and the environment both now, and in the future.
In this role, you'll be able to give people the opportunity to learn about using water wisely and what not to put down the toilet and sink whilst helping to deliver key environmental messages that provide long-lasting behavioural change.
Giving an insight into the world of Severn Trent you'll help enhancing our reputation with everyone you meet. You'll be delivering talks and workshops to large audiences surrounding our important topics, travelling to schools and various locations on a daily basis which may also be outside of the Worcester/Gloucester area. You will also be responsible for site tours, hosting school groups and the general public at our treatment works, showcasing the process from start to finish.
Some of your other key accountabilities will include:

• Presenting using several channels such as school assemblies, workshops, site tours and our education vehicles
• Helping achieve our wider customer service ambitions through school visits, community group presentations, visitor site days and other educational projects
• Representing Severn Trent at external events ranging from family fun days to river festivals, engaging with customers and hosting activities on weekends
• Knowledge of water and waste-water treatment processes
• Working with the Senior Education Officer and team to continually evolve and refresh our education offering
• Managing your workload to ensure you hit your targets, maintaining an accurate database, completing the required monthly reports and tracking and responding to queries / booking requests
• Working as part of a highly-engaged team, providing support and cover when needed in all regions
• Confident Driver who will be able to drive our Wonderful Water Tour Vehicle when required

WHAT YOU'LL BRING TO THE ROLE
You'll join us with a background of working with a variety of ages and audiences including young people and demonstrable communications experience, alongside a customer-centric way of thinking and a 'right first time' attitude to your work. You'll have strong presentation skills and will be adept at working in a fast-paced environment.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care.
Is that you?
Due to the nature of this role, it's essential for you to hold a Full UK Driving License and have both the ability and willingness to travel across our region on a regular basis. The role is Home Based but the majority of your work will be based in Worcester and Gloucester.
WHAT'S IN IT FOR YOU
Working here isn't just a job. You can build a career at Severn Trent, and we'll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you'll get being part of the Seven Trent family:

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)

• Annual bonus scheme (up to 2,250 based on company performance and subject to eligibility)

• Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)

• Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate

• Dedicated training and development with our Academy

• Electric vehicle scheme and retail offers

• Family friendly policies

• Two paid volunteering days per year

WHATS NEXT?
We can't wait to hear from you.
Before you apply, you'll need an updated copy of your CV and about five minutes to spare.
And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.
Ps. we'll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.

Skills Required