Job Description

The post holder will work independently, being responsible for assisting the Education Strategy and Transformation Pre Registration Team (EST) and associated work streams in general administration and secretarial duties, always ensuring a professional and confidential service.
They will work independently in a way that ensures the delivery of a high quality service, organising their work to meet the workload peaks and troughs throughout the working day whilst ensuring deadlines and targets are met. They will ensure their workload is managed effectively and demonstrate flexibility in thinking, openness of mind and readiness for frequent change. The post holder will respond appropriately in a timely, accurate and professional manner.
Main duties of the job
o Deal with first line enquiries to the department.o To provide a comprehensive administrative service to the Education Strategy and Transformation Pre Registration Team and associated workstreams.o To develop effective working relationships with a range of stakeholders.o Undertake secretariat duties for internal and external meetings.o Work independently and manage own workload.
About us
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?
Details
Date posted
27 January 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
25,313 to 26,999 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
082-AC003-0126
Job locations
Ty Dysgu
Nantgarw
Cardiff
CF15 7QQ
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and Knowledge
Essential

• NVQ Level 3 secretarial or administration qualification (i.e., NVQ level 3 or RSA qualification) or equivalent demonstrable experience of administrative / office skills and knowledge.
• Knowledge of administrative procedures and using IT systems.
• Evidence of recent continual professional development.
• Understanding of GDPR requirements.

Experience
Essential

• Previous experience in an administrative role.
• Experience of establishing new office systems and processes.
• Experience of dealing with non-routine issues.
• Experience of preparing and assisting with the preparation of reports and other business documents.
• Experience in producing formal minutes and providing administrative support for meetings.

Desirable

• Experience of working in the NHS
• Previous experience of working within a programme or project.

Skills and Attributes
Essential

• Competent in the use of Microsoft Office packages
• Strong communication and interpersonal skills.
• Ability to problem solve and use own initiative.
• Excellent time management and prioritisation skills.
• Self-motivated and able to work without supervision.
• Excellent verbal and written communication skills.
• Ability to work as a part of a high performing team.

Other
Essential

• Flexible approach to work.
• Possess a willingness to learn.

Desirable

• Welsh Speaker (Level 1) or willingness to work towards.

Person Specification
Qualifications and Knowledge
Essential

• NVQ Level 3 secretarial or administration qualification (i.e., NVQ level 3 or RSA qualification) or equivalent demonstrable experience of administrative / office skills and knowledge.
• Knowledge of administrative procedures and using IT systems.
• Evidence of recent continual professional development.
• Understanding of GDPR requirements.

Experience
Essential

• Previous experience in an administrative role.
• Experience of establishing new office systems and processes.
• Experience of dealing with non-routine issues.
• Experience of preparing and assisting with the preparation of reports and other business documents.
• Experience in producing formal minutes and providing administrative support for meetings.

Desirable

• Experience of working in the NHS
• Previous experience of working within a programme or project.

Skills and Attributes
Essential

• Competent in the use of Microsoft Office packages
• Strong communication and interpersonal skills.
• Ability to problem solve and use own initiative.
• Excellent time management and prioritisation skills.
• Self-motivated and able to work without supervision.
• Excellent verbal and written communication skills.
• Ability to work as a part of a high performing team.

Other
Essential

• Flexible approach to work.
• Possess a willingness to learn.

Desirable

• Welsh Speaker (Level 1) or willingness to work towards.

Skills Required