Job Description

This role offers the opportunity for hybrid working - some time on campus and some from home.
We welcome applications from candidates interested in working part-time hours or job-sharing arrangements.
About the Role:
As a key member of the Education Support team, you'll be part of a Hub Team supporting the delivery of programme and student support, contributing to the vibrant learning environment at the University of Exeter. This role offers a unique opportunity to grow as a team leader and manager in an administration and customer services environment.
Responsibilities:
Provide advice, guidance, and administrative support to students and staff.
Lead, motivate, and manage a small team delivering administrative and customer support services.
Support the delivery of taught programmes across a diverse range of activities from enrolment to graduation, including student record maintenance, supporting assessment delivery and administration and awarding and progression.
Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.
About You
We are looking for committed individuals with:
Strong desire to build a career in administration and customer services.
Experience leading and managing small teams.
Ability to motivate and inspire others.
An excellent attention to detail and strong organisational skills.
Experience working independently and as part of a team.
Excellent customer service skills.
Adaptability in a culture of change and growth.
Please ensure you read the and Person Specification (available on the university's website, accessed by the 'Apply' button) on our website for full details of this role.
Further Information
Please contact Jenny Crotty Education Support Operations Manager at .
The starting salary will be from 33,951 (per annum pro rata for part-time) on Grade E, depending on knowledge, skills and experience.

Skills Required