Job Description

Accountable to: Assistant Team Manager for Education Support / Senior Education Support Officer
Purpose of Job:
Inclusion is at the heart of our service delivery, aiming to improve the social mobility of all, including under-represented groups and economically disadvantaged communities. The Education Support Officer will manage and deliver statutory duties on behalf of the local authority, ensuring effective consultative work with education settings, children, and families.
Key Responsibilities:

• Deliver operational policy and provide guidance to education settings, children, and families.
• Assist the Senior Education Support Officer in the day-to-day management and development of functions related to this service area.
• Support the delivery of various policies and processes, including school attendance support, suspensions, exclusions, reintegration, and identification and support of children with medical needs.
• Complete targeting support meetings to identify barriers to educational engagement and develop action plans.
• Compose and compile accurate and evidence-based reports for Court (Magistrates or Family Proceedings Court).
• Represent SCC at both Family Proceedings Court and Magistrates.
• Engage education settings, children, young people, and their families/carers to improve attendance, reduce suspensions and permanent exclusions, and support pupils with medical conditions.
• Maintain accurate records of case information and decisions.
• Undertake casework with schools, families, and other agencies/services to support pupils who are excluded or at risk of permanent exclusion.
• Deputise for the Senior Education Support Officer as needed.
• The work is varied and challenging, and there is a strong team approach ensuring good support for the successful applicant.

If you feel you have the necessary background, experience, and skills to undertake this role we would like to hear from you.
What we can offer you:
Salary: The salary band for this role is 37,279 to 40,778. The starting salary is 37,279 with annual progression through the salary bands.
Here at SCC we have a range of different perks and benefits, a few examples can be found below.

• Excellent

with 16.8% employer contribution * Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution)

• Generous holiday 25-31 days, based on role and service
• Flexible working options (role-dependent)
• Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents
• Training and development, including coaching and mentoring
• Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks
• Veteran-friendly employer with the Armed Forces Covenant
• Retail discounts and savings through the Southampton City Council benefits platform
• Discounted memberships at local sports and fitness centres
• Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans
• Employee volunteering scheme with 2 paid days leave to volunteer

For further information on our benefits package please visit:
Contact details for informal discussion:
For further information and details regarding the role, please contact Kerica Hunt or Stephanie Brazier
Recruitment contact details:
Email:
Tel: 023 8083 4033
For more information about SCC please visit
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Organisation
Southampton City Council
Service Area
Education
Job Location
Civic Centre
Contract Length
Permanent
Work Hours
Full time 37 hours per week
Salary
37,279 to 40,778 per annum
Special Requirements
Enhanced DBS check required
Closing Date
27/11/2025
Job Reference
16122
Documents
(PDF, 176kb)

Skills Required