Job Description

Job Introduction

We have some exciting opportunities for individuals with a real can-do attitude to join our education systems team, working on project for SEND, Early years and exclusions just to name a few.


We are looking for Education Systems Development Officer's to join a motivated, solution focused team who provide business advice, guidance and technical support on our education systems: Capita One, ChildView, EHCP Hub and other related systems to support our education teams to ensure better outcomes for children.


This post is fixed term for 12 months.


Main Responsibilities

You'll:

work with all stakeholders (internal and external) to map out business processes and statutory requirements, identifying how the main education systems should be developed to support these processes (through recording, monitoring, performance and management information etc). work with others to develop actions plans for improvement, delivery of the action plans carry out technical set-up work on systems as required to meet the business requirements. develop excellent working relationships with all stakeholders to facilitate business process improvements to meet the strategic goals of the organisation. quality assure data in the system, working with team members and management team to ensure accurate management information is held with the system. develop and write process notes. provide advice and guidance to system users to ensure effective and efficient use of the system.

The Ideal Candidate

You'll have:

good communication skills because you'll interact with lots of people across the organisation and externally through phone, in person and email. good organisation skills and attention to detail, as you'll be keeping data updated and you'll be working to deadlines. a flexible approach to work as sometimes things can change, and so you'll need to be able to prioritise work and sometimes change tasks quickly. a passion to always give the best service. full knowledge of Microsoft Office 365 and the ability to utilise the main applications.

"We're happy to talk flexible working"


But it's important to note that if you're unsure whether your experience or skills are suitable, please get in touch with the recruiting manager Mandi Edwards, Education Systems Development Lead Manager at: amanda.edwards@staffordshire.gov.uk


You will mainly be office based, although some home working is arranged on a rota basis dependant on the demands of the service.


Interviews will be held week commencing 11th August 2025 in person.

Our Recruitment Process:

We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you'll bring to the role.


About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.


Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:


We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.


We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.


In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.


Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities


As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.