Job Description

It's time to look to the future.

We want our people to see their potential at work. That's why being an EE Retail Guide at our EE Franchise means getting the chance to grow and progress. You don't need to have the skills right now - before you know it, you'll be part of the team, wowing customers with your people skills, hitting targets and enthusiastically solving problems. You'll be the face of EE and, what's more, you'll get the chance to develop a career that goes well beyond our stores. Sounds good, right?

What you'll do:

Find every opportunity to boost your store's success with sensational customer service Create an environment in which customers feel welcome and comfortable Engage customers in genuine, enjoyable conversations to understand their needs Help people choose the right products and show them how to make their digital life better Keep up to date with all our products, services and promotions, and those of competitors Take pride in the appearance of the store, keeping it clean and tidy at all times
You'll definitely:

Be able to show how you've worked to and achieved sales targets or deadlines Show an interest in communications technology Enjoy being part of a team but still have the drive to work on your own initiative
You might even:

Have worked in retail, sales or service Know a thing or two about the telecoms sector
What's in it for you?

Exceptional career progression Competitive salary Uncapped monthly commission, based on personal and store targets Typical commission of 2,500 (pro-rata); top performers can earn over 10,000 Huge?discounts of EE & BT products including your Mobile and Broadband - saving you?hundreds?of?pounds?every year. 28 days' holiday (pro-rata)
At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

Visit us on: www.familyconnectgroup.co.uk

Job Types: Full-time, Permanent

Pay: 11.50-12.50 per hour

Benefits:

Company pension Employee discount Store discount
Ability to commute/relocate:

Skipton BD23 1JH: reliably commute or plan to relocate before starting work (required)
Education:

A-Level or equivalent (preferred)
Experience:

Sales: 1 year (preferred) Customer Service: 2 years (required)
Licence/Certification:

Driving Licence (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person