Job Description

We are looking to recruit an enthusiastic Epic-certified/accredited professional with a keen interest in digital healthcare. The successful candidates will join an experienced and diverse team of analysts who support UCLH's digital infrastructure. Our current opportunity is in the EHR Diagnostics team. The team manage the Radiant, Lumens and Cupid applications within Epic.It is a requirement that candidates hold Epic certification or accreditation, ideally but not necessarily within the applications we are recruiting into. If you do not have certification/ accreditation within the relevant application, you will be required to undertake a period of training to complete this. The UCLH EHR Diagnostics team analysts are certified/accredited in Radiant, Lumens and Cupid. You will be fully supported by your manager and team to obtain these certifications/accreditations.The EHR team have worked largely remotely for the last 18 months and we are open to applications from outside of the London area, however onsite attendance is encouraged once every two weeks.Main duties of the jobThe post holder will oversee and be responsible for the design, configuration, build, and testing of their application module. You will support the Management team to ensure the team execute relevant plans and deliver work on time in adherence to the established governance structure and quality standards. You will work with departmental leads, operational managers, super-users and subject matter experts, analysing service needs to agree and deliver clinical best practice standards, future workflows and system optimisation. You will contribute to scoping and prioritisation of new projects in line with Trust strategic objectives.The work will include developing, leading and supporting analysts within an application team, and working closely with training, technical, information, programme management, benefits and communications staff. You will spend a part of your time working with other EHRS teams in several "integrated areas" requiring close collaborative and co-ordinated working with other EHRS teams, including: orders, users & security, reporting, testing, training, interfaces, and business continuity planning. We also have a rolling upgrade programme which delivers new features and functionality to ensure the system is up-to-date.About usUniversity College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.Date posted28 April 2025Pay schemeAgenda for changeBandBand 8aSalaryxc2xa361,927 to xc2xa368,676 a year per annum inclusive of HCASContractPermanentWorking patternFull-timeReference number309-UCLH-6205Job locationsUCLH250 Euston RoadLondonNW1 2PGJob descriptionJob responsibilitiesFor the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached .Patients are at the centre of everything we do. Our Electronic Health Record - Epic - helps to ensure that we continue to get better at delivering services and treatment plans designed around patient needs. Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care, achieved through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time. To help us to achieve this vision, we are looking for passionate individuals to join our EHR team.The new and exciting field of Digital Healthcare looks to improving patient care and staff working experience by using technology and digital pathways. More and more job opportunities are being created for people with an interest and experience in implementing and designing Digital Health solutions. From patient records to research, health economics to clinical decision support, Digital Health aims to bring current IT technology to healthcare settings.Come and be a part of the best NHS trust in England to work for, according to our staff*

• UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? Job descriptionJob responsibilitiesFor the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached .Patients are at the centre of everything we do. Our Electronic Health Record - Epic - helps to ensure that we continue to get better at delivering services and treatment plans designed around patient needs. Our vision is to create a digitally enabled organisation that supports the delivery of efficient and effective patient care, achieved through easy-to-use systems that provide staff and patients with access to the right information, in the right place, at the right time. To help us to achieve this vision, we are looking for passionate individuals to join our EHR team.The new and exciting field of Digital Healthcare looks to improving patient care and staff working experience by using technology and digital pathways. More and more job opportunities are being created for people with an interest and experience in implementing and designing Digital Health solutions. From patient records to research, health economics to clinical decision support, Digital Health aims to bring current IT technology to healthcare settings.Come and be a part of the best NHS trust in England to work for, according to our staff*

• UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?Person SpecificationKnowledge and QualificationsEssential

• Educated to degree level or equivalent through experience and professional development.
• Specialist knowledge across a wide range of subject areas relating to EHR systems and digital services.
• Good knowledge and understanding of NHS clinical, administrative and operational workflows.
• Higher professional clinical or management degree or equivalent.

ExperienceEssential

• Relevant project management or improvement experience with a track record of delivery
• Experience of change programmes while also developing and maintaining high standards of quality.
• A proven success in planning and effective implementation of software improvement plans.
• Experience of design, build, configuration and testing within Epic applications

Skills and AbilitiesEssential

• The ability to work unsupervised and plan project work to agreed timescales to meet deadlines.

Specific RequirementsEssential

• Full understanding of and demonstrable commitment to the UCLH values.

Person SpecificationKnowledge and QualificationsEssential

• Educated to degree level or equivalent through experience and professional development.
• Specialist knowledge across a wide range of subject areas relating to EHR systems and digital services.
• Good knowledge and understanding of NHS clinical, administrative and operational workflows.
• Higher professional clinical or management degree or equivalent.

ExperienceEssential

• Relevant project management or improvement experience with a track record of delivery
• Experience of change programmes while also developing and maintaining high standards of quality.
• A proven success in planning and effective implementation of software improvement plans.
• Experience of design, build, configuration and testing within Epic applications

Skills and AbilitiesEssential

• The ability to work unsupervised and plan project work to agreed timescales to meet deadlines.

Specific RequirementsEssential

• Full understanding of and demonstrable commitment to the UCLH values.

NHS