Job Description

The Faculty of Humanities is one of three Faculties in the University of Manchester and consists of four Schools that offer an unprecedented range of innovative programmes at undergraduate and postgraduate level.


The Faculty is looking to appoint a full-time eLearning Support Assistant, who will join the Humanities eLearning team on a permanent basis.


The eLearning Support Assistant will be part of the Humanities eLearning team providing support for staff across the Faculty of Humanities. Working flexibly and collaboratively with academic staff, IT services staff, the wider Humanities eLearning team and others who are supporting teaching and learning, the post holder will support the delivery of effective customer-focused support to staff and students, assist Learning Technologists and eLearning Support Officers with the planning and delivery of training and the development of support resources, and thus contribute to the delivery of high quality and effective online and blended learning within the Faculty of Humanities.

The eLearning Support Assistant will:

Assist in supporting the eLearning team and the academic community in the development and delivery of electronically delivered teaching and learning activities. Work collaboratively with academic staff, IT Services staff and others who support teaching and learning in support of the University's strategic aims to incorporate eLearning into its programmes of study. Proactively participate as a member of the eLearning team, including assistance with projects, team meetings, communications and recommendations for service improvements.

The person appointed will have

previous experience of working in eLearning or in a teaching and learning environment. Experience of using a virtual learning environment, such as Canvas. Experience of using eLearning applications to create learning resources. Experience of working in a team environment and being able to support colleagues in the delivery of objectives, together with excellent organisational skills, and the ability to prioritise work in a busy environment and meet strict deadlines will be required. A basic understanding of the process of planning, designing, developing, testing and evaluating eLearning resources is also essential.

As an equal opportunities employer, we welcome applicants from all sections of the community regardless of gender, ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.


Working for the University of Manchester


The University of Manchester strives to make our community a welcoming, caring, and enthusiastic one, fuelling ambition with opportunities and support to help us all achieve our personal and professional goals. Our diverse job opportunities include an attractive benefits package with family-friendly policies that provide for flexible working.


We care deeply about career and personal development, offering a structured induction programme for new staff, an annual performance and development review, staff training for all career stages and mentoring opportunities to support your career development.


The University of Manchester is committed to creating an environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality.


We have a genuine commitment to equality of opportunity for our staff and students and are proud to employ a workforce that reflects the diverse community we serve. As a global institution, situated at the heart of a lively, culturally diverse city, we welcome applicants of all nationalities.

What you will get in return:

Fantastic market leading Pension scheme Excellent employee health and wellbeing services including an Employee Assistance Programme Exceptional starting annual leave entitlement, plus bank holidays Additional paid closure over the Christmas period Local and national discounts at a range of major retailers

Our University is positive about flexible working you can find out more here


Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any CV's submitted by a recruitment agency will be considered a gift.

Please note, under the new immigration rules this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Enquiries about the vacancy, shortlisting and interviews:

Name: Stuart Phillipson, Assistant eLearning Manager, Humanities eLearning


Email: stuart.phillipson@manchester.ac.uk

General enquiries:

Email: People.recruitment@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.

Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application.