Job Description

Salary

NJC15 - 30,024

Contractual hours

37

Basis

Full time

Hours

37 Hours, Permanent

Date posted

24/10/2025

Job reference

NELC400000359

Are you ready to play a key role in shaping democracy while thriving in a fast-paced, data-driven environment?

If you're someone who thrives in a fast-paced environment, enjoys working with data, and has a passion for democratic engagement, then this could be the perfect role for you. You'll be part of a team that plays a vital role in upholding the integrity of our electoral processes, ensuring every vote counts and every voice is heard. If you're detail-oriented, confident working with legislation, and committed to delivering excellent public service, we'd love to hear from you.

What's the role all about?

As an Electoral Services Officer, you'll support the Electoral Services Manager in delivering key statutory duties for the Electoral Registration Officer and Returning Officer. You'll provide expert advice on electoral legislation and procedures, help promote voter registration and participation, and ensure the smooth running of elections. From managing sensitive enquiries to overseeing the Electoral Management System and coordinating polling staff, your work will be central to maintaining trust and transparency in our democratic processes.

What will your day look like?

You will be verifying voter eligibility, processing postal vote applications, or preparing ballot boxes for an upcoming election. You'll liaise with internal and external stakeholders, manage temporary election staffing, and support the publication of the Electoral Register. You'll also lead on training polling staff, handle complex correspondence, and act as system administrator for the Electoral Management System. During election periods, expect a dynamic environment with evening and weekend work to meet critical deadlines.

Who are we looking for?

We're looking for someone with experience in electoral services or democratic processes, and a strong background in customer service. You'll need excellent attention to detail, strong administrative skills, and the ability to work discreetly in a politically sensitive environment. A good understanding of electoral law, GDPR, and data management is essential. You should be confident using Microsoft Office and electoral software, and able to work flexibly across sites. We're also looking for someone with a can-do attitude, a positive outlook, and who thrives as a team player. Strong multitasking abilities, excellent organisational and time management skills are key to succeeding in this role.

Why join us?

Joining our Electoral Services team means becoming part of a service that directly supports the democratic foundations of our community. You'll be working in a role that's both meaningful and dynamic--where your attention to detail, commitment to public service, and ability to work under pressure will make a real difference. We offer a collaborative and inclusive environment where your contributions are valued, and your professional development is supported. If you're looking for a role that combines purpose, challenge, and the opportunity to grow, this is your chance to be part of something truly impactful.

For more information please contact:

Laura Cowie via Laura.Cowie@nelincs.gov.uk

Key Dates

Closing date - 9th November

Interviews - W/C 24th November

We want you to have the best interview experience with us, so will provide candidates selected for interview their questions 24 hours in advance of meeting us.

We reserve the right to close our adverts early if we have received a significant volume of suitable applications.

As part of your RewardNEL package, you will have a generous leave entitlement (including bank holidays) and enrolment into a local government pension.

You will also have access to our exclusive RewardNEL platform.

This includes a variety of salary sacrifice schemes including Cycle2Work, Holiday Extra and Tusker (Car Lease), discounts at local coffee shops and bars, direct access to our inhouse wellbeing support, free and discounted local car parking as well as instant access to new savings at major retailers, entertainment and hotels.

NELC staff can also benefit from flexible working and excellent training and development opportunities and a Fostering friendly scheme.

Do you need support?

If you need any help applying for this position, please contact Wendy Trask on 07702 338542 (text or call). Wendy can support with digital access as well as offering advice and guidance about completing the different sections of the application form.

Your earnings go further in North East Lincolnshire, house prices are four times less than in London. Learn more about what our place has to offer at Life in North East Lincolnshire | NELC (nelincs.gov.uk) #FindYourSpace

Get to know us better

Check out our Council Plan and read about all of the exciting new developments we have in the pipeline.

We regularly review data to ensure our recruitment processes are fair, transparent and promote equal opportunities for all. We also have an in-house Equalities Champions Group that works to promote and embed inclusivity in the workplace, helping us identify areas where we can take positive action, and make the organisation a safe space for colleagues to feel connected.