Job Description

There's a permanent opportunity for you here as an Engineering Shift Lead to join one of our flagship retail sites in Central London, Oxford Street

The Role

Assist the Site Manager in with the "day to day" running of the contract Supervise client property portfolios to the required output and quality standards. Plan and organise all work associated of both planned and reactive works for direct workforce in conjunction with the helpdesk teams. Act as a responsible point of contact for the Client representatives for resolving any queries of a technical or performance nature. Liaise on a regular basis with the Client representatives to ensure that all works - PPM and Reactive are being carried out in a satisfactory manner and within the requirements of the contract and without disruption. Supervise a team of multi-skilled staff and nominated sub-contractors to ensure satisfactory completion of the contract. Responsible for the planning and organisation of the PPM and reactive completion following Defined SLA and emergencies Conduct regular work assessments, review mechanisms and continuous improvement opportunities in order to encourage "team working" and "job fulfilment" as practically as possible. Responsible for the management of the PPM routines, the attendances to faults and repair processes, the compliance with all Health & Safety issues by the use of directly employed multi-disciplined resident and mobile specialist service technicians and subcontracted specialist in order to meet and exceed the predetermined service expectations contained within the Contract Specification. Meet regularly with the Site Manager and Client representatives to review the level of service delivery, to identify areas of continuous improvement opportunity and to resolve all issues that have escalated beyond the first line of his management responsibility. Responsible for the QHSE standards for the team and properties as per Dalkia specified processes. This will be monitored via QHSE team audits/ inspection

Hours of Work

12 hours shifts, 4 on, 4 off alternating days and nights

Benefits

Additional earnings available through overtime - if wanted 23 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year - you will also get an additional day off for your birthday Pension with matched contributions between 6-8% Life Assurance Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants Flexible Benefits Scheme - including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance Access to wellbeing programmes Company Sick Pay Employee recognition programmes which reward exceptional achievements Employee Referral bonus with generous bonuses for 'referring a friend' The opportunity to use one working day per year volunteering to help the local community Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters Smartphone/ Tablet, uniform, PPE

Career Progression Route

From this role you could progress into a Supervisor position if desired

Qualifications and Experience Required

NVQ Level 3 Electrical or equivalent 18th Edition

At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you