To gain a complete and thorough understanding of the operations and processes of an Edmundson Electrical Ltd business, including a working knowledge of the warehouse environment, gaining of product knowledge, serving customers on the trade counter, dealing with customers on the telephone and working in sales support functions such as administration, quotation management and telephone sales.
MAIN RESPONSIBLITIES AND DUTIES
Warehouse
Picking and packing customer orders
Receiving and booking in deliveries from suppliers
Stock checks (including stock taking)
Loading and unloading of vehicles
Dealing with customer returns and stock cleanses to suppliers
Keeping the warehouse clean, tidy and observing all health and safety policies and procedures
Trade Counter
Serving customers
Stock and merchandise the trade counter with profitable 'add on' products
Keeping the trade counter clean, tidy
Organise promotions and other customer incentives/events
Office
Serving customers on the telephone
Processing purchase invoices, debit notes and purchase orders
Processing customer invoices and credit notes
General office administration tasks
DESIRED SKILLS, KNOWLEDGE AND BEHAVIOURS
Natural curiosity and willingness to learn
A 'can do' attitude
Working alone unsupervised as well as in a team
Excellent time keeping
A good problem solver
Being proactive
Ability to take and follow instructions
Good communication skills
PERFORMANCE MEASUREMENT INDICATORS
Understanding of the business operations
Effective performance of the role/function
Accuracy of work
Time management and attendance
Gaining of new skills and knowledge
Standards of behaviour
WORKING HOURS
08:00 - 17:00
40 hours max.
FUTURE PROSPECTS
At the end of the apprenticeship skills and knowledge are assessed. If the required standards are met then a formal qualification is awarded and an excellent opportunity to build a long, successful career with the company awaits.
Job Types: Full-time, Apprenticeship
Pay: 8.65-14.00 per hour
Expected hours: 40 per week
Schedule:
Monday to Friday
Education:
GCSE or equivalent (required)
Licence/Certification:
Driving Licence (preferred)
Work Location: In person
Reference ID: Scott Coppola Apprenticeship
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