Job Description

Our volunteers are an invaluable part of the hospital team. Working with us in a volunteering role means you're playing a part in delivering the best possible care to our patients and their families.



Are you friendly, caring and able to approach people to offer help?



We are looking for volunteers to support in our busy A&E departments, you will support our patients across A&E making their stay as comfortable as possible.



We are also supporting Northamptonshire Carers by engaging with our patients at A&E to improve their wellbeing - this will continue during their stay if admitted.



You will be based in A&E supporting staff with patient care. You will receive training and shadow an experienced volunteer to start with. Your duties will then include:



Spending time with patients, engaging in friendly conversation

Help and assist with hydration and nutrition

Directional support

Restocking



Volunteers cannot replace the role of a paid employee and this is not a work placement.



Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.



Our Excellence Values



Compassion



Accountability



Respect



Integrity



Courage



We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.



The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.



We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.



We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.



Spending time with patients, engaging in friendly conversation

Help and assist with hydration and nutrition

Ensure kitchen areas are clean.

Wellbeing - offer books and puzzles to patients.

Restocking, ensuring enough stock for staff e.g., alcohol wipes, linen

Linen trolleys - each area has different requirements, check the needs, and restock as required, ensuring it is tidy

Support patients with completing Friends & Family cards



We welcome volunteers from all backgrounds, if you require reasonable adjustments to make your application, please contact us on 01604 523159 to book an appointment with the team.