Job Description

This role at St Giles Trust involves case management for young victims of serious violence aged 12-25, based in Bedford and Luton

Responsible to:

Community Services Manager

Responsible for:

Case management of young victims of serious violence

Hours:

We are looking to recruit both full-time and part-time team members (flexible days/hours, some evening and weekend work) until 31st March 2026

Grade:

Band 3

Location:

Bedford and Luton & Dunstable Hospitals

Holiday:

30 days + bank and statutory holidays (pro-rated if part time)

Salary:

25,000 per annum (pro rata salary for part time)
Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual.

Application Deadline:

Monday, 8th September 2025 at 9.00am
Interviews to be held on 15th September 2025




Please note this role requires Enhanced Adult and Child Workforce with Child barred list DBS Check
St Giles Trust is a Charity helping people facing severe disadvantage to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities - we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.


A post has become vacant in our award winning, youth violence service at Bedford Hospital to support vulnerable victims of violence aged 12 to 25-year-olds. You will have a base in the Emergency Department, providing support for those young people admitted to the hospital right through to their discharge back into the community working closely with clinicians and hospital staff to receive referrals and ensure that young people are discharged safely back into the community, ensuring they have access to appropriate longer term support. You will be expected to work a shift pattern that includes at least one day at the weekend.


You will have experience of working with 'high risk,' vulnerable young people, working effectively as part of a multidisciplinary team, and have a flexible, empathetic approach to your work. You will focus on engagement with patients in a stable setting, including "cold" visits to work with inpatients on the ward; there would also be flexibility to work with patients and families on admission following incidents of serious violence. This would include a confidential and welcoming space within A&E/hospital. There will also be a significant element of work in the community, supporting young people post discharge to engage with onward services.


The post holder will be subject to a check from the Disclosure and Barring Service (DBS) and will also need to apply for an NHS honorary contract. Failure to gain a DBS check or an honorary contract could result in withdrawal of any job offer.


You will be part of a comprehensive service delivering across St Giles that is mindful of, and promotes the organisation's Vision, Mission, Values and strategic aims.


We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

(1) Key Deliverables

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To work as part of the ED Navigator team to identify and assess young victims of violence with reference to St Giles' assessment practices To provide in-person practical and emotional support to young people presenting in hospital with violence and exploitation related injuries and emergencies, taking immediate steps to safeguard and support safe discharge To provide a comprehensive and holistic assessment, advice, referral and support service to young victims of violence people, exploring innovative and effective ways of supporting them which will reduce their risk of re-victimisation To produce support plans and risk management plans based on assessments. To promote inter-agency collaboration in the assessment and planning process, and to include appropriate agencies in the delivery of the service To develop and maintain relationships with partner agencies, including hospital, police, YOT, IOM, prison / YOI and local Authorities. To liaise closely with other St Giles teams with reference to referrals, avoiding duplication To deliver a holistic support service working solo or with colleagues as the situation dictates; providing a practical service that will include social support, housing support, accompanying to appointments, ETE options and appearing in court for example. To promote the value of lifestyle changes to the client group To input accurate and timely case notes on a database To close cases efficiently and positively, identifying a referral route for the client that will identify agencies that can be used for ongoing support and agencies that can be used if serious problems develop in the future To assist with providing monitoring information and the evaluation of the project To implement the policies and procedures of St Giles Trust currently in force To carry out any other similar duties as required, including providing support to other St Giles Trust projects on occasion

(2) Person specification

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When completing your application form please address the points marked with (A) set out below and also state whether you are looking for a full time or part time position please.

Personal Circumstances

To have worked with young people at risk and/or had personal experience of the criminal justice system, served a prison sentence. (A) To be willing to provide a DBS check and other disclosure as required, including applying for an honorary contract from the NHS. To be willing and able to work flexibly to cover shifts and some weekend working Be willing and able to occasionally work across two sites to cover annual leave and sickness and to attend meetings, training, and support to meet service needs

Experience

Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with 'high risk', vulnerable children, young people and/or families (A) Substantial experience of providing support, advice, and advocacy and communicating effectively the needs of clients to other professionals (A) Substantial experience of assessing the needs of children and young people who at risk of significant harm (A) Experience in working as part of a multiagency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project (A) Experience of using support plans, to enable people to successfully access support services (A) Substantial experience of engaging successfully with 'challenging' young people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused (A) Substantial experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk of violence or exploitation (A) Proven experience of working in a high intensity environment, with an ability to effectively manage your own wellbeing

Qualifications

To have a relevant qualification to a good standard or be working towards one. (This includes any recognised qualification of 'A' Level standard or above in any aspect of social care, advice work, youth work etc (A) Desirable - To have worked in a hospital or medical environment

Knowledge

A knowledge of relevant services for young people and their families in the service provision area Knowledge and an understanding of issues facing this client group such as youth offending, knife crime, social exclusion and isolation, child criminal exploitation, adverse childhood experiences and trauma (A) Knowledge of anti-discriminatory working practices, and the implications of both within the working environment. Application of diversity awareness and unconscious bias in the workplace

Skills & Abilities

Ability to be a flexible and co-operative member of a team Ability to lead by example The ability to use and develop monitoring systems to record all aspects of the project including; actions, outcomes and referrals (A) Ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by people with lived in experience

Attitude

Proactively emotionally resilient Commitment to consultative & collaborative ways of working (A) Commitment to and understanding of safeguarding and professional boundaries (A) Respect for the values and ethos of St Giles (A) Personal and professional integrity Positive attitude towards staff and our volunteer Peer Advisors

(3) About Us

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In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.


We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.


St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the for the vacancy.

Ready to Apply?

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1.

Click HERE to download

the application form.
2. Complete the application form, including the personal statement in relation to the job description.
3. Once completed, please return it by email to humanresources@stgilestrust.org.uk. Please include the Job Title and Job Code in your email subject.
4. The deadline for this job application is

Monday, 8th September 2025 at 9.00am.

This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.