You will need to be able to remain calm in a pressured and stressful environment. A good telephone manner, confidence and a positive attitude is essential. You will be able to demonstrate sensitivity and discretion when dealing with matters that are confidential in nature. You will be expected to complete a number of administrative tasks and, therefore, must be able to multi-skill whilst ensuring that all work is completed to a high standard.
This role forms part of a fixed rota providing cover 24 hours a day, 7 days a week, 365 days a year. You will need to be able to work days, evenings, nights, weekends and Bank Holidays, including Christmas and New Year on a fixed 4 week rolling rota. You will need to be flexible to cover colleagues shifts for annual leave and sickness, sometimes at short notice. If you are a dynamic, friendly and adaptable personality who enjoys diversity, this could be the role for you.
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