Job Description

As a member of the Emergency department Team, you will assist the qualified staff in delivering a caring and effective, patient focussed service in keeping with the aims, objectives and standards of the Trust.



Assist with the maintenance of a safe care environment including preparing and clearing rooms and equipment with particular reference to infection control and safe working environment for patients, visitors and staff.



You will be an experienced Health Care Assistant and be able to use your Phlebotomy skills this is a specialist clinical support workers who take blood samples from patients, be able to insert an intravenous (IV) cannula and be able to

explain the procedure to patients reassuring patients if they are nervous or distressed.



Under guidance from qualified staff, sensitive and appropriate clinical care is delivered to meet individuals' needs, respecting personal dignity and beliefs.



Information is handled and exchanged with care, accuracy and sensitivity, maintaining patient confidentiality at all times.



Effective communication is maintained within care team and between other

care teams, patients, relatives and visitors



Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:



Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development



Widening access (anchor institution) and employability



Improving the experience of staff with disability



Improving the EDI literacy and confidence of trust staff through training and development



Making equalities mainstream



Key Result Areas & Performance



Clinical



Management of Patient Care Supports RN in assessment of patient Performs clinical baseline observations Orientates patient and relatives to the department environment Follows plan of care, reports any changes in the patient's condition Contributes with suggestions and ideas for action Reports results of any intervention Records and documents episodes of care in accordance with guidelines Performs ECG recordings. Phlebotomy and Cannulation Skills Liaises with other departments and members of the multidisciplinary team as directed by the nurse in charge.

Legal and Ethical Practices



Follows local policies and procedures e.g. fire, manual handling, violence and aggression and infection control Adheres to principles of good practice Demonstrates respect of patients 'privacy and dignity Is aware of own responsibilities to respect and maintain patient confidentiality e.g. use of privacy button when dealing with telephone enquiries Works within boundaries of knowledge and training * Safely handles and cares for the patient's property.