Job Description

About Us

We are a

Platinum Investors in People employer

and a

Chartered Employee Benefits Firm

, proud of our reputation for delivering high-quality workplace benefits solutions. Alongside our financial planning and mortgage businesses, we provide a comprehensive range of employee benefits to employer clients, including:

Group pensions Group protection Group private medical insurance (PMI) Electric vehicle (EV) car schemes Salary sacrifice arrangements Employee assistance programmes (EAPs) Employee benefits portals Financial wellbeing and education programmes
Our mission is to help organisations support, retain, and reward their people through well-designed, compliant, and effective benefits strategies.

The Role

We are seeking an

experienced Employee Benefits Administrator

to join our team. The ideal candidate will have a minimum of

3 years' experience in employee benefits administration

, with strong technical knowledge across a range of benefit products. This is not an adviser or consultant role - the focus is on administration, scheme management, and client service delivery.

Key Responsibilities

Administering and maintaining a portfolio of employee benefit schemes, ensuring accuracy and compliance at all times. Acting as the first point of contact for employers and employees on benefit queries. Liaising with providers and insurers regarding new business, renewals, claims, and amendments. Preparing and issuing scheme documentation, renewal packs, and employee communications. Supporting consultants and directors with scheme reviews and client meetings where required. Ensuring all client records are accurate, up to date, and maintained in line with FCA and GDPR requirements. Assisting with onboarding new employer clients and implementing benefits portals. Keeping up to date with legislative and market changes affecting employee benefits.

About You

At least

3 years' experience

in employee benefits administration. Strong technical knowledge of group pensions, group protection, PMI, and other core benefits. Excellent communication skills, both written and verbal, with the ability to explain complex matters clearly. Highly organised with strong attention to detail and accuracy. Confident in dealing with providers, insurers, employers, and employees. Proficient with Microsoft Office and benefit platforms. Able to work independently as well as part of a team. Ideally to have undertaken relevant CII qualifications for the role.

What We Offer

Competitive salary (dependent on experience). Hybrid working (office-based during probation, hybrid thereafter). Opportunity to be part of a growing, supportive, and professional team. Exposure to a broad range of employee benefits, financial planning, and mortgage services. Career development opportunities. A comprehensive employee benefits package, including: Discretionary bonus Competitive company pension Death in service cover Income protection Employee Assistance Programme (EAP) Exam support (time and financial)
Job Types: Full-time, Permanent

Pay: 28,000.00-35,000.00 per year

Benefits:

Company pension Financial planning services On-site parking
Application question(s):

Please let us know your salary expectations
Experience:

Employee Benefits Administration: 3 years (required)
Work Location: In person