Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK's largest provider of NHS cataract surgery, we're experts at what we do, and that's evidenced in the five-star feedback we receive from our patients.
All of SpaMedica's hospitals inspected by the CQC have been rated as '
Good
' or '
Outstanding
,' and we have recently been awarded Investors In People
Platinum
Accreditation.
About the Role:
We're looking for a passionate and experienced Employee Relations Advisor to join our People Team.
Reporting to the Employee Relations Business Partner the Employee Relations Advisor will be responsible for providing guidance and support to managers and employees on all employee relations matters within SpaMedica. You will be instrumental in promoting positive working relationships, resolving conflicts and ensuring compliance with employment legislation and SpaMedica policies and procedures.
Key Responsibilities:
Providing guidance and support to managers and employees on employee relations matters, including policy interpretation, conflict resolution.
Ensuring correct use and upkeep of ER Case management system.
Providing support, guidance and acting as a note taker in any employee relations cases appointed to you by the ERBP.
Assisting the ERBP in the creation and upkeep of all ER Related Policies, processes and procedures, and any policies that may impact ER, ensuring consistency and fairness in their application.
Collaborating with managers and People Business Partners to address any performance-related or conduct related issues and develop appropriate action plans or performance improvement plans.
Take personal responsibility to stay updated with employment laws and regulations.
Who We Are Looking For:
Proven work experience as an ER Advisor and excellent ER experience / knowledge
Multi-site location HR support experience
Healthcare industry experience a plus
Excellent people management skills
Analytical and goal oriented
Experience with HR metrics
Thorough knowledge of employment legislation
Full understanding of all HR functions and best practices
Proven ability to effectively coach employees and management through low level employee relations cases
Why Join Us?
This is a fantastic opportunity to add value across our organisation. At SpaMedica, we offer a supportive environment where you can make a meaningful impact on our People strategies and contribute to the growth and success of the organisation.
If you're passionate about Employee Relations and looking for a new challenge, we'd love to hear from you!
Summary of benefits:
23 days holiday (plus bank holidays) increasing each year up to 25 days
Performance bonuses twice a year (up to 10%)
Recommend a Friend Scheme (350 reward for both)
Free quarterly snacks, flu vaccinations, and DBS
Access to exclusive discounts
Continuous training and development
Join SpaMedica:
Where our values guide everything we do, and you can make a life-changing difference every day. Apply today and be part of a team that puts patients at the heart of everything we do.
Important Information:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.
Equality and Diversity:
SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at careers@spamedica.co.uk.
Our Commitment:
Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
For more about us, visit SpaMedica.
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