Job Description

Job title: Employee Relations Advisor & Coordinator

Location:

Maidstone SHQ (Hybrid - 2 days remote or at alternative stations)

Hours:

Full time - 37 hours per week

Pension:

Automatic membership of the Local Government Pension Scheme - career average pension scheme with 18.5% employer contribution

Holidays:

In

addition

to bank/ public holidays you will receive

28

days holiday

Base salary:

Grade 4 - 28,635 - 31,609 per annum depending on experience

Ref:

R000939

Being a part of Kent Fire and Rescue Service

Everyone is unique. Everyone has value. Everyone helps to make Kent Fire and Rescue Service a great place to work. We are one team. Together with our customers we are creating a safer future for Kent and Medway.

Being an Employee Relations Advisor & Coordinator

The Employee Relations Advisor & Coordinator will join our dynamic People & Culture team and be a part of building positive workplaces where people feel valued, supported, and heard.

This is an exciting opportunity to develop a career in Employee Relations (ER) and to support in promoting fair, consistent, and people-focused employment practices across our organisation. You'll be the first point of contact for Employee Relations (ER) queries, providing support to the team and colleagues, maintaining accurate records, and supporting case management.

Our ideal candidate will have the ability to foster trust and collaborate effectively with senior managers and HR colleagues.

What you'll do

Act as the first point of contact for ER queries, provide standard policy guidance and triage accordingly. Support casework by maintaining accurate records in our iTrent HRIS system and monitoring case deadlines. Produce timely and accurate data reports for the ER Manager Coordinate ER meetings, hearings, and investigations and liaising with managers, union representative and colleagues to ensure smooth and fair processes by managing documentation and recordings, gather evidence, and assisting with investigation reports. Maintain accurate records in the iTrent CMS, monitor alerts and tight deadlines, and compile regular absence and pay reports, ensuring GDPR-complaint data handling. Prepare confidential case documents, maintain templates, and ensure alignment with current policies. Contribute to ad hoc HR initiatives and projects as needed.
You will support the Employee Relations Manager, Senior ER Business Partners, and ER Business Partner to ensure an inclusive culture at KFRS.

What you'll bring

A strong understanding of employee relations, employment law, and HR best practice. Excellent communication and organisational skills, with the ability to build trust and collaborate effectively across the organisation. Proven experience managing ER or HR casework and working with HR systems (ideally iTrent). High attention to detail and confidence handling confidential data. A proactive, solution-focused approach with the ability to balance priorities in a fast-paced environment.

How to Apply

Please complete an online application and CV by midnight on Monday 1st December 2025.

Interviews will take place

W/C 8th December 2025.

We reserve the right to close this vacancy upon receiving a sufficient number of applications. If you are interested in this role we recommend that you submit your application at the earliest opportunity.

Inclusion is at the heart of everything we do. We know that great minds don't think alike, so we rely on diverse thoughts, feelings, beliefs and backgrounds to create the best working environment that we can possibly offer.

Kent Fire and Rescue Service, its employees and volunteers, are committed to safeguarding, protecting and supporting children, young people and adults at risk. As part of our safer recruitment process, we will undertake pre-employment checks to verify your suitability for the role. These checks will include your references and a standard or enhanced Disclosure and Barring Service (DBS) check. Enhanced DBS check with barred lists are carried out for roles with direct and unsupervised access to children, young people and adults at risk. Risk assessments will be undertaken on any disclosures identified as part of the pre-employment checks.

As a Public Sector organisation with added responsibilities under the Equality Act, 2010 the candidate must demonstrate an understanding of what is meant by Equality, Diversity and Inclusion and how this fits in with their everyday work.

Job Types: Full-time, Permanent

Pay: 28,635.00-31,609.00 per year

Work Location: In person