Job Description

Job Title: HR/ER Advisor (part-time, 21.75 hours per week)
Working Pattern: 3 days a week 9am-5pm (with a 45 minute lunch break), working days TBC
Salary: 330,000 FTE and up to 20% bonus and benefits (equates to 318,000 for 21.75 hours per week)
Location: Hybrid from our central Cardiff officeAt Tandem, we're not just a bank; we're a movement for positive change. If you're an ambitious and dedicated HR Advisor, ready to make an impact, we've got a space with your name on it!We are Tandem - Where impact meets innovationTandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow, spend, and share - all while nurturing our planet, our people and our customers. As one of Europe's fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future.Your team: Collaborators in changeTandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.The HR Advisor is responsible for providing professional and effective advice to the Bank's employees in line with current employment legislation, regulatory guidelines, company policy and best practice.The post holder will collaborate closely with managers to address HR queries, manage employee relations, and foster a positive working environment. The post holder will also support key HR processes such as payroll.The HR advisor will support the wider HR team to deliver key initiatives to improve the overall development and wellbeing of employees.Your Impact: Building a greener tomorrowAs a HR Advisor at Tandem your focus will be on:

• Provide the business with professional advice which is legally compliant and in line with Tandem's brand. Key areas of advice may include; absence management, misconduct, gross misconduct, performance, FCA conduct rules, restructures, conflict resolution (This list is not exhaustive).
• In conjunction with the Senior HR Administrator, produce a monthly MI/data pack to identify key risks & issues.
• Regularly meet with team leaders and managers to understand the People challenges in their area, highlighting risks & issues and agreeing improvement actions; escalate relevant issues to line manager when relevant.
• Develop and maintain HR policies, processes and supporting documentation (e.g. letters) ensuring the Bank meets all legal and regulatory requirements, and actioning improvement opportunities.
• Through policies, processes and behaviors operate in line with Tandem's brand and values.
• Ensure the language of all communications e.g. letters are professional, consistent and in line with Tandem's brand.
• Support the HR Business Partners with change initiatives e.g. organisational change/restructure activity.
• Support collation of payroll for the Bank by ensuring any changes within key stakeholder areas are actioned appropriately (e.g. changes to salary/hours etc.).
• Support the Bank's regular people initiatives including; annual salary review process, bi annual performance review process, employee engagement surveys, fit and proper assessment.
• Support the Bank in complying with regulatory requirements including employment law, the FCA's SMCR, PRA regulations.
• Maintain strict confidentiality when managing sensitive information such as salary details, absence records, disciplinary records.
• Support the team on an ad hoc basis and during peak times on administrative processes e.g. onboarding, Bank wide communications.
• Ensure employment law knowledge is up to date to support the People strategy and the objectives of the business.

Regulatory Responsibilities

• Support the Bank with the fit and proper assessment of all employees in line with FCA/PRA guidelines and the Bank's policy.
• Understand the FCA Conduct Rules and how these apply to employees and the reporting requirements for the breach of these rules.

We'd love to hear from you if you have:

• Experience at a similar level, in a similar size business.
• Strong advice background with the ability to think outside of the box to solve challenges.
• Ability to work flexibly to meet business demands.
• Ability to read and understand employment law and apply to Tandem.
• Excellent attention to detail.
• Excellent verbal and written communication skills.
• Ability to deal with multiple tasks.
• Ability to build good working relationships.
• Confident to challenge and influence people's decisions in a professional manner.
• CIPD Level 3 or 5.

It would be great, but not essential if you have:

• Experience in financial services or similar regulatory environment

Rewards that reflect your value, what's in it for you?At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:

• 25 days annual leave plus 8 days Bank Holiday
• An additional day off for a 'celebration day' including, but not limited to, birthdays, weddings, religious holidays, graduations etc
• Buy or sell up to 5 days holiday a year
• Healthcare cash plan through Westfield Health
• Electric Vehicle salary sacrifice scheme
• Cycle to Work salary sacrifice scheme and a free helmet
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
• Smart Tech scheme (buy goods with 0% interest)
• 10% discount on solar panels
• Tandem Hub for treats, cash back and discounts on UK retailers
• 2 days per year paid volunteering
• Free cereal, snacks and drinks in all offices
• Quarterly team social budgets

Our Green Deal: Your Impact AmplifiedA little welcome gift from us to you, we'll plant a tree in the Tandem Grove and you can enter into our Green Deal below:

• Volunteer 2 days a year for charity

receive an early Friday finish * Raise 3200 per annum for charityTandem provide PR and marketing support * Have renewable energy at homereceive an additional 1 day annual leave * Drive an electric carreceive 3500 towards a home chargerReady to make your mark?Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.Sourcing ModelRecruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974. #INDSJ

Tandem Bank