Job Description

The role


We're looking for a Employee Relations Casework Manager join our People & Culture team on a permanent basis here at Southern Housing!


Reporting to the Senior People Business Partner, you will provide support to managers and colleagues on all aspects of employee relation casework across your business area, including sometime complex, multifaceted matters. You will work closely with the Senior People Business Partners to ensure that we deliver an effective, consistent and collaborative HR service across the organisation.


You will be based at one of our main offices in either Farringdon, Isle of Wight or Sittingbourne, working a minimum of 2 days a week in the office and rest from home. You will also be expected to travel to various locations to support managers and colleagues.


Key responsibilities will include:


Providing professional, expert, best practice and legally compliant advice, coaching and support to cross functional line managers when dealing with all aspects of employee relations casework across your designated business area and in line with the organisations policies and procedures.
Providing coaching, guidance and support to enable line managers to formulate pragmatic and business focused solutions which are balanced with policy application and employment legislation.
To support the Head of People Business Partnering & ER and Senior People Business Partners in the preparation of tribunal cases including ET3 responses, ensuring documentation and information is provided within the required timeframe.
Working closely with the People Partnering Administrator and oversee the management of sickness absence cases.


What You'll Need:


Experience of managing complex and multi-faceted employee relations matters
Experience of effectively managing high volume caseload
CIPD Level 5 or qualified by experience (CIPD Level 7 desirable)
Experience preparing papers for Employment Tribunals
Strong knowledge of all aspects relating to employee relations


Please include specific examples demonstrating how you meet the criteria in your supporting statement


Closing Date: Sunday 16th November 2025 at 23:59


Interviews: From w/c 24th November 2025


Please note, we reserve the right to close this vacancy early, if we receive a high volume of applications


Applying for roles with us


About us


At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives.


A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.


What's in it for you


Pension


Life
assurance


Healthcare cash plan


Eyecare & dental


Birthday
leave


Retailers discounts


Cycle
to work


Buy & sell
annual leave


Season ticket loan


In-house academy & career development


Flexible working


Inclusion & Diversity


We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.


We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.