Job Description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.



We understand that success is achieved through our people, and we are searching for acommitted and passionate Employee Relations & Engagement Specialist to join our growing business. This role will be field based with travel nationwide.

PURPOSE OF ROLE

To be an advocate for the employment relationship supporting Employee Relations, Wellbeing, D&I & Reward, through the creation of transparent policy, process and undertaking relevant project work to drive engagement. You will also be responsible for sharing best practice across group and associated Companies.

KEY ACCOUNTABILITIES

To provide a high standard of advice and guidance on ER and Engagement activity, in accordance with strategic operational and legislative requirements To work in collaboration with specialist teams to deliver activity aligned to: Wellbeing, D&I, Reward and Employee Relations that meet both business and customer need To continually assess our policy and procedures ensuring they comply with current legislation and align with strategy and culture To be a proactive participant in project work as required within the team or as part of wider cross functional working group Involvement in group-related BAU activity and case escalations To create and deliver ER training sessions as required to drive capability within the HR function and the management population To support the employment solicitors in their management of Iceland and Group tribunal claims, providing clear instruction on any settlement discussions Provide on-site support for escalated ER issues across the estate, as required and at short notice

KEY MEASURES

Consistent and legally compliant ER practices in place, underpinned by robust company policies

Improved compliance on ER issues

Collation and analysis of data e.g. Tribunal claims, disciplines, redundancies, and continuous education of line managers

KEY SKILLS

Experience in providing commercial and legally sound advice on escalated ER matters

Experience in managing an Employment Tribunal caseload

Experience with Trade Unions and dispute resolution

Experience in creation and delivery of ER training

Agile communication skills

Strong presentation skills

Effective Planning and Organisational skills

Resilience

Ability to influence

Analytical skills

PC literate

Full, clean UK driving licence and access to a vehicle

What to expect from us:

Collaborative environment

25 days holiday, plus 8 days bank holiday

15% store discount, 30% club individual restaurant discount

Free parking

Highly subsidised restaurant onsite with our own Michelin Star Chef!

Subsidised Costa onsite

Discounted gym membership

Charity fundraising events

Educational sponsorship

Enhanced maternity/paternity leave

Long service awards

*

Reward & recognition