Job Description

If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.



The newly formed People, Governance and Communication team will consist of colleagues from HR, Corporate Governance and Secretariat, and Communications. Although these will remain distinct specialisms, bringing these teams together will enable joined up delivery of key activities across the bank.



We are currently seeking an experienced individual to join this team in the role of Employee Relations Manager / Investigator on an 11 month Fixed Term Contract.



The role of the Employee Relations Manager partners with the HR colleagues, people managers and legal, supporting the full range of ER activity to help navigate complex people issues. The role spans the whole of the UK (i.e. RFB and NRFB) and across all businessess, functions and entities.



As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Your responsibilities will include:

Supporting and managing complex people issues in a manner consistent with HSBC values, including, conducting investigations, representing ER at formal hearings, restructuring and business change, litigation and settlement negotiations. Producing high quality written documentation including outcome letters and investigation reports. Working in partnership with Employment Legal to provide guidance to key stakeholders on employment related litigation, using your up to date knowledge of employment law, HR practices, compliance, and governance issues to assess, mitigate and navigate risks. Coaching, training and development of HR colleagues and people managers on the effective resolution of ER matters through your own casework and ad hoc requests. Assignment to Employee Relations projects.

To be successful in this role you should meet the following requirements:

Previous experience of managing high risk, complex and sensitive people issues, including but not limited to end to end disciplinary, grievance and capability processes, and experience of supporting litigation cases, independently or alongside Employment Legal. Ability to lead complex of ER investigations, producing detailed and high-quality investigation reports and outcome letters. Working experience of providing risk-based advice and guidance in relation to redundancy, redeployment and TUPE programmes. Experience of supporting / leading without prejudice discussions and drafting settlement agreements. Have in-depth knowledge of HR procedures / policies and employment law and track record of confidently applying this in practice.


Role can be based in Leeds or Birmingham on a hybrid basis.



Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.



If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:


Email: hsbc.recruitment@hsbc.com


Telephone: +44 207 832 8500