Job Description

Salary:

39,599 - 41,817 (Inclusive of 15% market supplement)

Hours per week:

37 hours

Interview date:

Friday 30 January 2026

Pensions - Empowering Retirement Security

Are you looking to gain experience and develop your career within Pensions? An exciting opportunity has arisen to join Wiltshire Pension Fund in the brand-new role of Employer Support Officer!


The Wiltshire Pension Fund ensures all pension benefits are paid correctly, on a timely basis and in line with the scheme regulations. It manages the relationships with the Fund's scheme employers, overseeing the admission and cessation of these organisations.


As an Employer Support Officer, you use your inquisitive nature to investigate technical or complicated pension issues and propose reasoned and proportionate solutions to problems that may arise, in particular where the situation is ambiguous, or the regulatory position is unclear. You will be expected to demonstrate an ability to interpret and explain complex matters in simple, explainable terms and incorporate that knowledge into working practices.


The successful candidate will have a high attention to detail, strong communication skills, experience working with large volumes of data, and the ability to collaborate well with others and work as a team. If you have proven experience in an administrative role in finance, pensions or payroll environment and keen to develop your skills and learn about the Local Government Pension Scheme, then we would love to hear from you.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right.

This position comes with a 15% market supplement payment. All market supplement payments are subject to review on an annual basis.


While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

Please download and read the

role description and person specification

carefully before you apply as well as

Our Identity

.


The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.

For more details, contact

Natali Henderson

, Employer Services Manager, or call 01225 713888.


This role may be subject to certain successful security checks; please see the role description for more information.


We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our

statement of commitment to equality and inclusion

.

Disability Confident Employer

Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!