Job Description

Role Title: Employment Law Adviser

Location:

Flintshire (office-based during probation)

Salary:

25,872 - 30,639 per annum (depending on experience) Trainee roles start at 25,872

Hours:

37.5 hours per week (full-time)

Contract:

Permanent

Application deadline:

Midnight, 3rd August.

The full job description can be found via a link on the application form (via apply now button)

Are you passionate about employment rights and want to make a real impact?

We're looking for a confident, empathetic adviser to join our specialist team as an

Employment Law Adviser

. In this role, you'll support individuals facing complex workplace issues - helping them navigate disputes, discrimination, grievances, and even tribunal processes.

Whether you're already experienced in employment law or looking to grow into the role as a trainee, this is your opportunity to be part of a team that truly makes a difference.

About Citizens Advice Flintshire

Citizens Advice Flintshire (CAF) is a trusted local charity that's been helping people since 1964. We support over 9,000 people each year on issues including benefits, debt, housing, employment, immigration and discrimination. In 2024 alone, we helped clients with over 50,000 problems.

With offices in Mold and Connah's Quay, plus outreach locations and digital advice channels, we're proud to serve our community with integrity, empathy, and professionalism. Our work is made possible by our dedicated staff, volunteers and funders, including Flintshire County Council, Welsh Government and the National Lottery.

About the Role

As an

Employment Law Adviser

, you'll provide expert advice and casework on employment and discrimination matters

Your work will include:

Providing specialist advice on employment rights, discrimination, workplace grievances, and contracts Supporting clients through complex issues including settlements and tribunal processes Drafting letters, preparing tribunal cases, and negotiating with employers Managing a caseload with strong record-keeping and quality assurance Representing clients at Employment Tribunals when required Offering advice via multiple channels--face-to-face, telephone, and email Supporting national campaigns and contributing to policy work through client evidence

What We're Looking For

We offer full training and ongoing support--what matters most is your attitude and approach.

You'll be a great fit if you:

Are

naturally curious

about people and the problems they face Can

empathise without judgment

, making clients feel heard and supported Enjoy

problem-solving

and researching to find the right solution Communicate complex legal matters in a way that's

clear and easy to understand

Adapt your communication style to meet the needs of each individual client Are organised, able to

prioritise a busy caseload

, and stay calm under pressure Are a

team player

, flexible, and happy to support others Have good IT skills (e.g. Microsoft Word, Google Docs, Excel, internet search tools) Are committed to continuous learning and development

What We Offer

25 days holiday (plus bank holidays) Up to 5% employer pension contribution Potential for some flexible working after probation. Comprehensive training and development Friendly, supportive, and inclusive team environment The chance to make a meaningful difference in people's lives
Job Types: Full-time, Permanent

Pay: 25,872.00-30,639.00 per year

Benefits:

Casual dress Company pension Flexitime Health & wellbeing programme On-site parking Sick pay Store discount Work from home
Work Location: Hybrid remote in Mold CH7 1EG