Job Description

Title: Employment Support Lead
Contract Type: ( FTC until 28 March 2026):
Salary: starting from 34,904 per annum dependant on experience
Reporting Office: London, Stratford
Working Location: (South London primary boroughs)
Persona: (Agile (20-40% in office and 3-4 days working from home))
Working Pattern: (remove if not relevant)
Closing Date: 19th September
Interview Dates: TBC either 2/3rd of October or 8/9th October 2025
include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and ...
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
DBS
For this post the successful candidate will need to apply for or be in possession of a Standard/ (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit
Join our Foundation Team at L&Q
Do you have a passion for empowering residents and helping them achieve sustainable employment, apprenticeships, or training? Are you skilled in building partnerships and working with stakeholders to deliver life-changing outcomes?
If so, this is your opportunity to make a real difference. At L&Q, we're looking for someone to bring their expertise, energy, and commitment to support our residents in unlocking new opportunities and building brighter futures.
Your impact in the role - Main Duties
Direct support -Manage a caseload of residents, offering tailored mentoring, coaching, and practical support to help them secure work, apprenticeships, or training.
Driving results - Work to clear targets, collaborating with internal teams and external partners to achieve excellent outcomes.
Partnership building - Develop strong relationships with employers, training providers, Jobcentre Plus, and support organisations to maximise opportunities.
Programme delivery - Run workshops and training sessions on employability skills, CV writing, and interview techniques.
Monitoring success - Keep accurate records of progress and outcomes, providing regular reports and ensuring compliance with funding requirements.
What you'll bring essential/desirable experience:
Proven experience in helping people into employment, apprenticeships, or training.
Target-driven mindset with the ability to problem-solve in a fast-paced environment.
Strong relationship-building skills with employers, agencies, and training providers.
Coaching and training experience - confident in delivering workshops and one-to-one support.
Excellent communication and IT skills, including maintaining accurate casework records.
We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words.
About L&Q:
We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England.
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click to read more.
If you require any reasonable adjustments at any stage during this process, including application stage, please email
At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Click to find out more about L&Q and why you should join us!
#TJ

Skills Required