Job Description

We are seeking a proactive and customer-focused

End of Tenancy Property Manager

to join our team. This role is key to ensuring smooth transitions between tenants and landlords, by carrying out pre-tenancy inspections, conducting checkouts, and coordinating with our maintenance team. You'll be the bridge between tenants and landlords, helping tenants protect their deposits while reducing unnecessary repair costs for landlords.

Key Responsibilities

Carry out

pre-tenancy inspections

to assess property condition and advise tenants on any required actions before moving out. Conduct

end-of-tenancy checkouts

, recording the property's condition accurately and fairly. Prepare detailed inspection and checkout reports, supported by clear evidence (photos, notes, etc.). Advise and liaise with tenants to help them resolve issues and maximise deposit return. Work closely with the

maintenance team

to highlight repair needs, ensuring work is completed efficiently and cost-effectively. Build and maintain strong relationships with tenants and landlords, handling queries in a professional and friendly manner. Ensure compliance with relevant tenancy, lettings, and deposit legislation. Support dispute resolution processes where required by providing accurate documentation and reports.
Skills & Attributes

Strong

interpersonal and communication skills

- able to build trust with both tenants and landlords. Excellent attention to detail when inspecting and documenting property condition. Practical understanding of property maintenance, wear-and-tear guidelines, and tenancy deposit regulations. Ability to balance empathy with tenants and fairness for landlords. Organised and able to manage multiple properties and deadlines. IT literate, with experience using property management or inspection software preferred. A solutions-driven mindset, with the ability to anticipate and resolve issues quickly.
Experience & Requirements

Previous experience in

property management, lettings, or a related field

is desirable. Knowledge of

end-of-tenancy procedures and deposit schemes

is advantageous. A valid driving licence and access to a vehicle (where required).
What We Offer

Competitive salary Training and support in property legislation and customer care. Opportunities for career development within a growing property management business. A dynamic, people-focused role where you can make a real difference to both tenants and landlords.
Job Types: Part-time, Permanent

Pay: 15,000.00-17,700.00 per year

Expected hours: 20 per week

Work Location: In person