You'll support the smooth operation of our services, ensuring we meet internal standards and regulatory requirements, and be central to maintaining high-quality administration across a busy team.
How you'll make an impact:
Working with exceptional attention to detail, maintaining high levels of accuracy at all times
Reviewing documentation and information against defined quality checklists
Receiving, logging, and processing a range of requests related to End-Point Assessment (EPA)
Providing efficient and responsive administrative support across multiple teams
Tracking actions and ensuring timely resolution of tasks and requests
Supporting the identification and reduction of risks to help maintain regulatory compliance
Collaborating with colleagues to regularly review and improve systems, processes, and ways of working
We'd love to hear from you if you offer the following:
Excellent attention to detail and accuracy in all work
Proficiency in using IT systems, databases and office software (Microsoft Office, Teams, Outlook)
Analytical skills to review documentation, identify errors, and suggest improvements
Effective written and verbal communication skills for internal and external stakeholders
Adaptable to change and wiling to embrace new ideas
Feeling inspired? Read the full to find out more.
What will we offer you in return?
Below are just some of the fantastic benefits we'll offer you to support you both professionally and personally. You can also visit our Benefits page which covers financial, physical and mental health support, time off and your development.
Annual leave starting at 25 days and increasing up to 30 days with length of service
8 bank holidays and an additional 3 days off during the Christmas closure
YOU celebration day to celebrate your birthday or another life event
YOU hour allowing you one hour per month to spend time on something that promotes your wellbeing
Learning and Wellbeing fund of up to 200 per year
400 towards any NCFE accredited qualifications per year
Up to 20 Volunteering hours per year
Flexible working culture with a hybrid working approach
Early finish on a Friday at 4:30pm to start your weekend early
Health cash plan through Westfield to claim towards health costs such as dental and optical
Tech and Home scheme with savings at Currys and IKEA
Employee Assistance Programme with a confidential helpline and access to face to face and telephone counselling
Pension of up to 9% employer contribution when you contribute 3%
Death in service payment worth 4 x your salary
In addition to our benefits package, Our Colleague Experience Charter sets out the unique experience you can expect when working at NCFE, to enable a thriving, engaged culture. You can find out more about our Colleague Experience Charter and working life at NCFE.
Shape real change with an NCFE career
Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered.
With over 170 years of education experience our core purpose remains at the heart of the organisation - to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.
Want to know more? Take a look at our website https://www.ncfe.org.uk/
How to apply
Before applying, please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK.
Ready to join us and shape real change? Apply with your CV if you have the commitment to excel in this position.
Closing Date: Monday 15 September 2025
Interview Date: Monday 29 and Tuesday 30 September 2025
Equality, Diversity and Inclusion (EDI) statement
We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve.
We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.
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