Energy Debt Specialist
Liverpool, ENG, GB, United Kingdom
Job Description
Salary
28,673 (Trainee 25,806)
Location
Liverpool
Workplace
Hybrid working
Contract
Permanent
Hours per week
35
How to apply
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Interviews will take place on 15 October 2025.
About the role
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About the Role
The Energy Debt Specialist will provide a high-quality inbound telephone debt advice service to clients as part of our brand new Consumer Energy Debt Advice project. This project is for clients who have energy debt (amongst others) and is intended to reduce the impact of personal debt by providing them with debt solutions.
For a trainee post, this role would suit applicants with:
At least 6 months' experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.
Experience of achieving performance and quality targets/KPIs.
An ability to work independently without close supervision and collaboratively as part of a team.
Experience of listening and questioning with an ability to manage challenging situations.
Commitment to training and achieving full targets and quality requirements within a 3-month period.
We're Disability Confident
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Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
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Job Detail
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Job IdJD3673038
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLiverpool, ENG, GB, United Kingdom
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EducationNot mentioned