Job Description

As part of our Electricity Industry Operations team, you will play a key role in ensuring SmartestEnergy Business is fully prepared for the transition to Market-wide Half-Hourly Settlement (MHHS). You'll help make sure customers are onboarded smoothly, billed accurately and settled against precise consumption data, keeping all industry information aligned, compliant and delivered on time. Working at the heart of our operational processes, you'll contribute directly to a seamless customer experience and our successful qualification into the new MHHS operating model.
In this varied and collaborative role, you'll work closely with third-party metering agents, customers, and internal teams to resolve queries, cleanse data and keep industry flows running to KPI targets. You'll build both practical and conceptual expertise in electricity settlement while supporting the development of new processes and training. If you enjoy problem solving, relationship building and developing your skills in an evolving UK energy landscape, this is an excellent opportunity to grow and make a meaningful impact.
What skills/experience do I need to be successful?

• Experience with Microsoft Office packages and can demonstrate a strong level of computer literacy;
• Acute eye for detail ensuring all work is performed with the highest levels of accuracy and all required forms of due diligence are upheld;
• A background in the electricity industry;
• Experience in process development, testing and implementation.

What sets us apart?

• Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you'll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.

• Flexible Working: Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters.

• Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.

What does hybrid working mean to us?
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
What happens next?
Once we receive your application, it will be reviewed by a human - no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now.
We're committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams' contact details. Please reach out so we can discuss with you further.

Skills Required