Job Description

Role Purpose

We are looking for a proactive and community-focused

Enforcement Officer

to join a frontline team dedicated to keeping neighbourhoods safe, clean, and welcoming.

In this varied role, you'll undertake a wide range of enforcement activities -- from tackling rough sleeping and anti-social behaviour to investigating environmental offences, public nuisance, highway infringements, and licensing issues. You'll patrol borough areas, work with partners like the police and fire services, and act as an ambassador for the local community.

Key Responsibilities

Carry out high-visibility patrols and enforcement activities to address crime, disorder, nuisance, environmental crime, highway offences, and other public safety concerns. Respond to service requests, complaints, and Member enquiries -- investigating civil and criminal matters and taking appropriate enforcement action. Work closely with the police, fire, council services, housing providers, and other partners to tackle local issues and maintain public safety. Gather evidence, interview witnesses, prepare legal case files in line with PACE and CPIA, and give evidence in court if needed. Operate as part of a flexible, multi-agency team, undertaking lone patrols on foot or by bicycle (training and uniform provided). Maintain accurate records, case files, and data in line with service requirements and data protection rules. Attend ward and community meetings, acting as a visible point of contact for residents and partners. Respond to emergencies and act as a Local Authority Liaison Officer (LALO) when required. Take part in relevant training and maintain up-to-date knowledge of legislation and enforcement powers. Ensure health and safety, equal opportunities, and customer care standards are met at all times.

Key Requirements

Essential:

Recent experience in enforcement, investigation, or a similar frontline environment. Confident dealing with the public in diverse urban settings. Good knowledge of relevant legislation, including the ASB Crime & Policing Act 2014, Crime and Disorder Act 1998, PACE 1984, CPIA 1996, Environmental Protection Act 1990, and Highways Act 1980. Understanding of court procedures and ability to prepare case files for civil and criminal proceedings. Commitment to upholding data protection, confidentiality, and equalities policies. Good literacy, numeracy, and IT skills for report writing and record keeping. Strong problem-solving skills and the ability to work independently and as part of a team. Flexibility to work shifts, including evenings, nights, weekends, and public holidays. Willingness to patrol outdoors in all weather conditions. Enhanced DBS clearance (required). Possession of a full manual driving licence (provisional licences not accepted). Ability to pass or work towards Community Safety Accreditation Scheme (CSAS) accreditation and vetting.

Desirable:

Experience using body cams, radios, and relevant enforcement tools. Prior training in personal safety/conflict resolution.

What We Offer

Dynamic, hands-on role with real community impact. Comprehensive training and career development to support progression within the grade structure. Uniform, equipment, and relevant patrol training provided. Collaborative working with multiple agencies and stakeholders. A supportive team culture that values professionalism and visible community presence.

Shift Pattern

This role requires flexibility: you'll work a rotating shift pattern, which includes evenings, nights, and weekends

(including two weekends per month)

to meet service demands.

How to Apply

If you're ready to play a vital part in keeping our communities safe, clean, and welcoming -- we'd love to hear from you.

Click

'Apply Now'

to join a team that makes a real difference every day.

Additional Information:

Privacy Assurance:

We take your privacy seriously and are committed to protecting your personal data. All data provided during the application process will be handled in strict compliance with GDPR regulations. This includes securely storing and processing your personal details solely for recruitment purposes. By submitting your application, you consent to the use of your data for the purpose of assessing your suitability for the position. We will not share your information with third parties without your consent unless required by law. For more information on how we protect and process your personal data, , please contact us or request a copy of our privacy policy.

Job Type: Fixed term contract
Contract length: 6 months

Pay: 20.27 per hour

Expected hours: 36 per week

Application deadline: 27/07/2025
Reference ID: RQ1564603
Expected start date: 28/07/2025