Job Description

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.


We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.


In a simple sense all our work, at whatever level should continue to support the strategy of: 'Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people'.


What is the job role?

This is an exciting opportunity to work within Adult Social Care in the role of the Engagement and Development Officer.


The role of the Engagement & Development Officer will sit within the Adult Commissioning Team but will work across Adult Social Care to promote the involvement of Coventry Citizens in the way we design and develop services.


In Coventry Adult Social Care, we place adults and their carers at the heart of everything we do. We are committed to ensuring that people with care and support needs and their carers can be equal partners in planning and shaping future developments in Adult Social Care alongside improving current experiences.


You will also play an important role in how we commission and quality assure services. We are passionate about strengths-based practice, person-centred provision and active collaboration with Coventry residents to live fulfilling and independent lives:

You will play a key role in seeking people's views on their care and their experience through Adult Social Care. The role will also play a vital part in the development of services You will act as a representative for Adult Social Care at key events and forums You will work across organisations, with wider partners and key stakeholders, to ensure a wide representation of citizens and organisations You will work with colleagues to develop approaches to seeking feedback.

If you'd like to find out more about the role, please contact me for an informal discussion: Gabrielle.Borro@coventry.gov.uk

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).




Who are we looking for?

We are looking for an enthusiastic individual who is passionate about improving support for people navigating Adult Social Care and carers. The successful candidate will have:

Enthusiasm and passion to see improvements Excellent interpersonal skills Experience and knowledge of Adult Social Care (this could be professionally or through own experience) Ability to work in collaboration with citizens, carers and key stakeholders Sensitivity and empathy to the wide range of needs of Coventry residents Experience / understanding of the benefits of co-production and stakeholder involvement Confidence in speaking to a wide range of people at different forums and events.

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'


If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme

- As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

Members of the Armed Forces and veterans Are currently in care or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.

If there is any evidence of a candidate using AI to complete their application

, then the application will be rejected

unless the candidate can provide a justification which the Council considers to be reasonable.


Interview Date - 10th December 2025.


About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.



At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.


To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.


If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies


Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.


Our Values are:


Open and fair: We are fair, open, and transparent. Nurture and develop: We help and encourage everyone to be their best and do their best. Engage and empower: We talk and listen to others, working together as one. Create and innovate: We embrace new ways of working to continuously improve. Own and be accountable: We work together to deliver the best services for our residents. * Value and respect: We put diversity and inclusion at the heart of all we do.