Job Description

Engagement Coordinator - Cheshire East: Inspiring Futures

Location:

Crewe & Macclesfield- Office-based (full-time) with community outreach

Salary:

Starting salary 24,570, rising to 25,552 (upon successful completion of your 9-month probationary period)

Driving license and own vehicle are essential for this role.

About the Programme

Inspiring Futures - Cheshire East is a voluntary programme supporting individuals aged 16+ who are economically inactive, including those with disabilities or health conditions.


This programmes follows the Individual Placement and Support (IPS) model.


Our goal? To help people move into meaningful paid or voluntary employment through tailored, specialist Supported Employment.

The Role

As

Engagement Coordinator

, you'll be the friendly face of the programme--building and growing relationships across the region to promote Inspiring Futures and open up referral pathways.


You'll connect with local partners like Youth Fed, Salvation Army, Disability Information Bureau, housing providers (e.g., Plus Dane, Great Places), and community organisations like food banks and adult social care teams. Your work helps ensure participants have a seamless, supportive journey into the programme via trusted 'warm introductions'.


You'll be based in either the

Crewe or Macclesfield

offices, with

regular travel between the two as well as community outreach

(travel expenses covered beyond base offices).

What You'll Be Doing

Rolling out our engagement strategy across Cheshire East, building strong referral pipelines Achieving a target of customer starts on programme Working with internal teams and external partners to drive programme performance Delivering presentations, workshops, and engagement events--virtually and in-person Collaborating with local stakeholders (Local Authorities, GPs, Mental Health Teams, Chambers of Commerce, etc.) Coordinating and attending engagement meetings to ensure wraparound support Supporting operations by targeting outreach where it's needed most Assessing customers suitability for the programme

What We're Looking For

Someone outgoing, confident, and self-motivated--someone who thrives in a target-driven environment, builds relationships with ease, and brings positive energy to every interaction.

Essential

Passion for our values:

Kindness, Respect, Integrity, Innovation

Experience engaging participants and building trust Full driving licence & access to a car Strong negotiating and influencing skills to sign up customers to the programme Confident presenter and relationship builder Results-focused with a customer-first mindset Resilient, adaptable, and great at managing your time Comfortable with Microsoft Office

Desirable

Background working with referral partners and community networks Knowledge of Supported Employment (SE) or IPS models Familiarity with the employability sector Level 3 qualification in Employability/Supported Employment

Key Competencies

Adaptability Results Focus Customer Centricity Rapport Building Resilience Quality & Compliance

Benefits

You won't work on weekends or bank holidays! A monthly benefits scheme worth 500 with access to over 900 retailers A cycle to work scheme that is open all year long! Laptop and mobile phone for every employee! Employee assistance programme (EAP). A telephone service offering various support services including emotional support, stress helpline amongst others. The opportunity of an Institute of Employability Professionals (IEP) qualification for all employees Company annual leave, including a buy/sell scheme Free life cover! Pension with a 4% match from Fedcap

Equality, Diversity, and Inclusion

Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity.

Disability confident employer

Fedcap is a recognised Disability Confident Leader with commitments to aim to recruit, retain and develop disabled people within the company. We encourage applications from people with disabilities and will offer to support with reasonable adjustments where required.

Veterans and service personnel

Fedcap is positive about employing veterans and service personnel spouses or family members as part of our commitment to upholding principles of the Armed Forces Covenant.

Advert expiry:

If you are interested in the position we recommend applying at your earliest convenience. Fedcap reserves the right to withdraw a job advertisement at any time.


INDHP

Mission:

To create opportunities for people by designing and delivering innovative, sustainable solutions and creating measurable changes for those who are socially disadvantaged.




Fedcap Employment and Fedcap Employment Scotland delivers employability solutions across the UK to build communities through a blend of local frontline professional teams and like-minded supply chain partners, using innovative and tested ideas developed both locally and internationally.




Our service is designed to give each individual the best opportunity according to his/her abilities and needs. Our programs provide targeted employment supports to a range of underserved groups, including single parents, people who were previously incarcerated and individuals with health, mental health and/or substance use conditions.




Fedcap Employment and Fedcap Employment Scotland joined The Fedcap Group in 2018.

Website:

http://www.fedcapemployment.org/