Job Description

Distribution Centre

July 31, 2025

Role overview:

Provide Engineering support of the Mechanical Handling Equipment, associated systems machinery & equipment on site at Kingsway Rochdale. Working to the highest standards to maximise operational efficiency and ensure continuous availability for Operations.

Areas of impact: Service Team colleagues, Technical Planner and Engineering shift teams, Service Team Leader & Operations, external customersand stakeholders

The role holder works within highly mechanised DC's, with various typesof MHE including automatic cranes, conveyors, elevators, sortersand Facilities... The MHE was installed by several different manufacturers and are run using different PLC/WMS based systems. The Kingsway site operates24/7, Engineers adopt a Continental Shift pattern covering all core hours in providing operational support and undertake PPM tasks during agreed windows.

Work assigned is via radio requests from the Control Room to attend and resolve breakdowns in a reactive manner. Tasks are to be captured via the CMMS system. The role holder works within clearly defined processes and boundaries but there is scope for decision making regardinghow best to resolve faults, ifrepairs or replacement should take place during PPMs and if repairs for breakdowns should be carried out immediatelyor followed up.


Responsibilities:

Perform rectification of MHE breakdowns and the provision of technical support as requested

Undertake preventative maintenance work, completing to the highest standards, as scheduled within agreed time frames, whilst maintainingaccuraterecords of all maintenance and follow up actions via the departments CMMS system. Ensuring that the Team Leader or Engineering Managers are may aware of urgent requirements


Demonstratespecialist equipment knowledge, coupled with individual flexibility, in order tofacilitatePPM's and breakdown rectification.


Work as part of the Engineering team in order topromote best practice and give continuous & sustained kit reliability to Operations


Incumbent must be able to liaise directly from time to time with several different manufacturers outside of the UK.


Perform mechanical, electrical and PLC fault diagnosis on several different system types.


Work toward and achieve agreed performance criteria as part of the departmental and site SLA's and KPI's.


Always offer engineering support to the relevant level, to meet both the performance criteria required and to maintainmanufacturer's standards in order tofacilitatefull production schedules.


Ensure all areas of Engineering (workshops, stores, etc.) are clear and tidy disposing of scrap items.


Ensure all parts removed or utilised as part of reactive or planned jobs are clearly recorded and captured using systems and approach agreed within the department


Ensuring hygiene standards are always adhered to


Support all process control procedures in place and ensure all documentation is always updated and made available.


Provide recommendations to modify instructions to ensure the equipment is reliable


Offer and deliver continuous technical support, both to production and the engineering team, in order toprovide accurate and positive solutions to day-to-day engineering issues.


Assist in the advance planning of maintenance, modificationand fault rectification work.


Liaise directly with external contractors/suppliers who offer specialist support as required.



Skills and Experience:

Apprentice trained mechanical or electrical discipline with a recognised apprenticeship


ONC/HNC or equivalent experience in Electrical/Mechanical Engineering


PC literate - knowledge of Microsoft Excel, Wordand Outlook


Fully experienced in both mechanical and electrical fault diagnosis.


Working knowledge of PLC based control systems (Preferably Siemens)


Physically fit and able to climb and work up to heights of c25 metres.


Knowledge of safe working practices.


Strong understanding of Mechanical, Electrical and Electronic technical manuals and drawings


Knowledge of site, systems and practices gained 'on the job' through experience.


BS:7671 Rev 2011 17th Edition wiring regulations is a must have certificate. - Preferable


BS 2360 level 3 installation and construction of electrical services is the absolute minimum qualification. - Preferable


Experience of working within an automated warehouse environment


Excellent communication skills both written and verbal


* Ability to prioritise workload, work to deadlines and to work under pressure