Engineering Administrator
Dunstable, ENG, GB, United Kingdom
Job Description
We're looking for an extremely organised and detail-focused individual to join our engineering department as an
Engineering Administrator
. This role is central to keeping our operations running smoothly: managing breakdowns, coordinating responses, and supporting the engineering team with a wide range of admin tasks.What will you be doing?
Monitor shared engineering email inbox and incoming phone calls.
Answer and log breakdown calls from customers
Follow up with confirmations of ETA or attendance to internal teams and customers.
Create and issue damage charges to customers, ensuring accuracy and evidence is attached.
Handle queries and disputes regarding damages in a professional and efficient manner.
Provide general admin support to the engineering department (e.g. document tracking, data entry, scheduling).
Maintain clear communication between engineering, customer service, and transport teams.
What we are looking for?
Exceptionally organised with strong time management skills.
Excellent attention to detail -- accuracy is crucial in damage charge.
Prior experience in an admin, service desk, or coordination role is required.
Calm and clear communicator, both written and verbal.
Strong problem-solving skills and able to work proactively in a fast-paced environment.
Schedule
08:00 to 17:30 Monday - Friday.
Job Types: Full-time, Permanent
Pay: From 13.58 per hour
Expected hours: 42.5 per week
Work Location: In person
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Job Detail
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Job IdJD3353450
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDunstable, ENG, GB, United Kingdom
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EducationNot mentioned