Job Description

Because we strive to put people first.

Culture, our way.


At Primark we are looking to change the way we deliver technology changes to the systems our customers consume. To drive this change, we are looking for an experienced Engineering Enablement Lead who has a strong background in delivering this type of change in a fast-paced environment. In this role, you will oversee and optimise the way we deliver these technology changes to maximise value at minimum cost.


You will be accountable for the enablement and adoption of a new set of Software Engineering and Delivery Principles to Primark. Working with the Engineering Managers, Portfolio Delivery Leads, Product Teams and System Integrators. You will be part of the Primark Engineering Practice, where we aim to enable more frequent and faster deployments, improve software quality, reduce change failure rate and improve the mean time to recover in the event of an issue occurring.


You will play a critical role in Engineering & Enablement team where you will be embedding new agile ways of working and instilling best in class software engineering techniques.

What You'll Do as a Engineering Enablement lead;

Responsible for leading the design & delivery of Devops Practices, Tools, Automation and Strategies. Accountable for the enablement and management of products and services in terms of providing the tools, pipelines and guardrails through self-service and facilitating through support / coaching / incubation. Enable the engineering experience so that engineers (dev + ops) can focus on delivering high-quality products and services. Own the strategy for this area and ensure that key stakeholders are informed. Build strong relationships with both our internal senior stakeholders and key partner stakeholders to ensure a seamless software delivery capability across the Primark Technology and Business Domains. Operational accountability/responsibility for the software delivery capability, enabling multi-location and time-zone availability. Partner with Shared services as required and Drive SI & application vendors to meet and exceed expectations. Define and govern software quality and testing standards; ultimately improve software delivery and operational performance measured through industry standard metrics. Drive data management improvements and help develop appropriate tooling. Drive automation in all aspects of the SDLC. Provide leadership, guidance, and direction to teams, fostering a culture of collaboration, accountability, and continuous improvement across the team. Demonstrate and champion pragmatism in terms of commercial delivery and software quality.

What You'll Get

People are at the heart of what we do here, so it's essential we provide you with the right environment to perform at your very best.


Let's talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What You'll Bring

Here at Primark, we want everyone to feel valued - so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

10+ years in Software testing and delivery with at least 5 being in the capacity as manager/leader. Cloud experience (Azure) & knowledge of MACH architecture. Experience with Testing tools and suites such as HP ALM, Octane, Atlassian JIRA & JSM, Selenium etc. Excellent people management, interpersonal, analytical, and problem-solving skills High availability, DR & BC experience an advantage Experience with CI/CD and related DevOps tooling Risk management & commercial awareness Stakeholder/Customer focused with strong communication and negotiation skills Experience of IT for IT tools such as Atlassian suite, Service now etc. an advantage Experience in enterprise grade software deployments and operations Working understanding of scalable agile SDLCs and distributed computing setups IT related 3rd level qualification (exceptions may be made where relevant experience compensates, and in-depth experience is demonstrated)

Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours.


Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.



If you require extra support at any stage of the selection process, please get in touch with our team at removingbarriers@primark.co.uk.

REQ ID:

JR-3654