Job Description

Areas of Interest

Engineering/Maintenance

Location(s)

London - England - United Kingdom of Great Britain and Northern Ireland

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management to serve commercial real estate needs of its clients worldwide. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across every geography. We are currently recruiting a Centres of Excellence (CoE) Engineering Manager to join our global account team.

Within the role, you will be primarily responsible for the strategic development and implementation of best-in-class protocols to provide engineering governance, operational risk and compliance oversight to ensure the Operational IFM teams deliver consistent building maintenance in the pursuant of 100% Critical Engineering Uptime and safety within the clients EMEA regional portfolio.

Essential Duties and Responsibilities

\xc2\xa7 Standard setting for inspection and audit protocols. Oversee and manage periodic internal reviews and audits to ensure that compliance procedures are followed. Manage Technical Engineering assessment procedures on all existing and added client portfolios

\xc2\xa7 Reviews and establishes procedure playbooks that demonstrate performance is being delivered consistently. Ensure compliant document management and engineering design. Accurate, consistent, compliant, and certified operational procedures for all identified high risk activities

\xc2\xa7 Provide appropriate response to technical issues, including scoping of works, pro-active planning, solutioning and technical advice to the client

\xc2\xa7 Oversight of the RAMS procedures ensuring all critical work efforts in critical facilities are accurate and consistently documented, duly authorised and accurately administered. Use professional judgement and expertise to stop any planned work which do not comply with risk and safety requirements

\xc2\xa7 Lead and independently manage Root Cause Analysis ensuring all Critical Impact incidents are thoroughly investigated and the findings and mitigating measures documented, disseminating lessons learned procedures to the wider Operational IFM and Project teams wherever deemed necessary

\xc2\xa7 Oversight of regional Testing/Powerdown schedules, providing technical evaluation of switching schedules and safe systems of work where necessary

\xc2\xa7 Support operational analysis of all engineering related performance metrics (KPIs)

\xc2\xa7 Where applicable oversight and management of an annual Engineering Infrastructure, Design Gap Analysis at all sites

\xc2\xa7 Contribute to and support CBRE and client related ESG and SaW objectives. Work with operational teams to design, monitor, measure and assess effectiveness of initiatives

\xc2\xa7 Collaborate and work across the Centres of Excellence (CoE) function providing expertise and advice

• Drives continuous improvement and innovation. Support the undertaking of peer reviews, site assessments and technical competence evaluations
• Define clear roles, directions, responsibilities, performance requirements and targets for your team
• Build strong and effective relationships with key stakeholders within CBRE and our client
• Some travel may be required

Skills Required

\xc2\xb7 Relevant Degree qualification with additional post graduate study (desirable).

\xc2\xb7 10+ years operational experience with emphasis on integrated FM services.

\xc2\xb7 Demonstrated leadership/management skills to deal with issues ranging from senior level to administrative across maintenance/engineering.

\xc2\xb7 Strong interpersonal skills - communication (oral and written), negotiation, and analytical skills. Ability to engage and communicate across all levels within an organisation.

\xc2\xb7 Ability to lead Change Management programmes.

\xc2\xb7 Ability to manage multi-million Pound/Dollar budgets.

\xc2\xb7 Demonstrable Health & Safety knowledge and/or experience (IOSH minimum).

\xc2\xb7 Proven record of providing excellent internal and external customer service.

\xc2\xb7 Ability to comprehend, analyse, interpret and present complex business documents.

\xc2\xb7 Ability to respond effectively to highly sensitive issues.

\xc2\xb7 Ability to write reports, manuals, speeches and articles using distinctive style. Prepare management information and data to support CoE performance

\xc2\xb7 Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups.

\xc2\xb7 Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

\xc2\xb7 Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations.

\xc2\xb7 Attend, represent and take part in meetings, e.g Design meetings, Root Cause Analysis, etc

\xc2\xb7 Develop and maintain appropriate records to the required standards, observing data protection, privacy and confidentiality rules and procedures.

Experience Required:

\xc2\xb7 Sector expertise with strong experience successfully managing integrated facilities management.

\xc2\xb7 Excellent client relationship skills. Experience in understanding, developing and exceeding client relationships.

\xc2\xb7 Ability to effectively respond to complex problems, inquiries or complaints from clients, line management and supply chain and provide innovative solutions.

\xc2\xb7 Demonstrable leadership and people skills. Ability to grow, develop and manage high performing teams.

\xc2\xb7 Analytically minded with strong financial and numerical skills.

\xc2\xb7 Proficient in common application software - Microsoft Office Suite.

\xc2\xb7 Relevant experience managing an engineering service delivery across multiple remote and culturally different locations.

About CBRE Global Workplace Solutions:

As one of CBRE\'s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world\'s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry\'s top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune\'s \xe2\x80\x9cMost Admired Companies\xe2\x80\x9d for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol \xe2\x80\x9cCBRE.\xe2\x80\x9d

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

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