Job Description

Our Store Operations Team are looking for an Engineering Manager with Water Systems expertise to lead our team. You will own the planning, operation, maintenance, and optimisation of water supply, treatment, and distribution systems of our main Building, Trevor Square and KCC water treatment plants.



Alongside this, you will have the opportunity to work on a variety of projects across our Engineering department allowing you to develop and contribute to other key areas of the business.

About the Role

You will lead a team of 6 Technical staff collaborating with various stakeholders to achieve water system goals, ensuring regulatory compliance, operational efficiency, and the delivery of safe, reliable water services to the community.



In this role you will...

Oversee the daily operations of Main Building, Trevor Square and KCC water treatment plants, cooling towers, hot and cold water distribution systems, borehole extraction and related infrastructure. Lead and inspire 6 direct reports, empowering them to deliver exceptional work. Develop and implement preventative maintenance programs to minimise downtime and ensure system reliability. Monitor and analyse system performance data to optimise efficiency and address issues proactively. Ensure that all work is in line with industry best practice adhering to relevant Health and Safety Regulations, conducting regular inspections and submitting required reports. Develop and manage operational and capital budgets for water system projects. Identify and prioritise infrastructure upgrades, expansions, and replacements ensuring compliance, energy reductions and an increased resilience level are provided where possible. Develop and manage contracts for water system services, ensuring compliance with contractual obligations. Support sustainability initiatives including low-carbon objectives.


About You



You will have extensive Water Systems knowledge with a focus on continuous improvement and the desire to collaborate with both internal and external stakeholders to make positive change.


You will have...

Responsible person L8 Legionella. Mechanical qualifications such as City & Guilds, NVQ3, HNC or HND. Excellent communication and interpersonal skills with the ability to liaise with internal and external stakeholders at all levels. Supportive Manager who enjoys empowering and developing their team. Strong problem solver with the ability to use judgement and reasoning to identify solutions or approaches to challenges. Resilient, tenacious and open to personal development feedback.

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.



At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.



If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.