Job Description

UK London


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Platform


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20 May 2025


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R-0003899



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Dojo from the get-go

First launch was back in 2009. So with over 15 years in the payments industry, we've got a story to tell.



Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers.



And today, there's over 1000 of us in multiple locations across the UK, Ireland, Spain, and Italy.



Our mission is to

empower businesses to thrive in the experience economy

by creating the tools and tech that turn transactions into meaningful relationships.



We do that through sophisticated EPOS payments integrations, fast transactions, hospitality bookings, and a strong consumer restaurant app.

The role

At Dojo, the Platform team builds the foundation that enables teams to move faster and innovate with confidence. We provide self-serve capabilities and scalable tools that empower teams to work autonomously, eliminate bottlenecks, and drive efficiency. By streamlining access to essential resilience tools and services, we accelerate the ability of teams to monitor, identify, analyse and address issues thus significantly reducing customer impact.



We are looking for a Senior Engineering Team Lead who is passionate about people leadership and cultivating high-performing teams. In this role, you will guide and mentor a team of talented engineers, empowering them to excel both technically and professionally while creating an environment where collaboration, innovation, and continuous learning thrive. Your leadership will focus on developing and supporting your team, ensuring they are engaged, motivated, and aligned with business goals. You will champion best practices, facilitate career growth, and cultivate a culture of psychological safety where engineers feel confident experimenting and pushing boundaries.



Beyond team leadership, you will also play a critical role in delivering scalable, user-friendly products and frameworks that enhance developer productivity and system resiliency. Your ability to connect technical vision with people development will be key to making a lasting impact across the engineering organisation.

What you will do

Lead and inspire a team of engineers, fostering a culture of collaboration, innovation, and continuous growth while providing mentorship and career development support. Optimise engineering workflows, by establishing clear processes for managing ongoing maintenance, operational tasks, and long-term projects, ensuring the right balance between sustaining reliability and driving innovation. This includes refining capacity planning, managing on-call rotations, and streamlining incident response. Accountable for strategy, efficiency, planning of the deliverables , and drive the discovery coordination working with the team Collaborate across teams, working closely with engineers and stakeholders to align platform capabilities with business needs, prioritise and maximise impact across the organisation. Stay at the cutting edge, exploring and advocating for modern observability practices, cloud-native technologies, and industry best practices to push the boundaries of developer experience.

What you will bring

A proven track record of leading and developing high-performing engineering teams, providing mentorship, support, and opportunities for growth. Strong knowledge of software engineering best practices, system design, observability, resilience, and expertise in Telemetry, Prometheus and Grafana Experience with cloud platforms like GCP, Azure, AWS, etc Drive the implementation of observability pipelines for different systems and applications across dojo. Strong understanding of containerisation and orchestration technologies like docker, kubernetes, etc Identify areas of improvement and propose capabilities to enhance the observability platform. Excellent communication and stakeholder management skills, with the ability to advocate for technical solutions and drive adoption across diverse teams.

Dojo home and away

We believe our best work happens when we collaborate in-person. These "together days" foster communication, drive innovation and spark our brightest ideas.



That's why we have an office-first culture. This means working from the office 4+ days per week.



With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.

Question: what's curious, relentless, and customer obsessed?

If you're keen to know the answer, you're a third of the way to meeting our Dojo values.



If the following speak to you, let's talk:


You're curious. You have a real desire to learn and create. You're relentless. You keep going even when it's easier not to. You're customer-obsessed. You know how important customers are to what you do.



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Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK.



And something that's fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.



Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.



If you care about your work, you're curious, and you think customer-first, you have a place at Dojo.



To make sure you're the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.





Visit dojo.careers to find out more about our benefits and what it's like to work at Dojo, or check out our LinkedIn and Instagram pages.



#LI-Hybrid