English And Polish Speaking Customer Service Advisor/admin

Halifax, ENG, GB, United Kingdom

Job Description

Customer Service Advisor / Admin (Polish & English Speaking)



Location: Halifax Office



We are looking for an enthusiastic

Polish and English-speaking Customer Service Advisor / Admin

to join our growing team in

Halifax

. You will support our customers, handle queries, and ensure a high standard of service across all communication channels. This is a great opportunity to become part of a friendly and dynamic office team.

Responsibilities:



Maintain, update, and list new products on the website Respond to customer emails and phone calls in a polite and timely manner Provide accurate, professional responses to inquiries Deliver excellent customer service at all times Investigate customer issues and take appropriate action quickly Process orders and returns efficiently Track orders using our internal systems Keep clear records of all customer interactions, transactions, and complaints

Requirements:



Fluent in spoken and written

Polish and English

Strong communication skills with a confident, friendly telephone manner Experience with

Microsoft Office

,

Gmail

, and similar tools Knowledge of

Shopify eCommerce platform

(product listings, order processing, returns) Organised, detail-oriented, and proactive Previous customer service or admin experience preferred
Job Type: Full-time

Pay: 13.00-14.00 per hour

Expected hours: 37.5 per week

Benefits:

Company pension Free parking On-site parking Store discount
Ability to commute/relocate:

Halifax HX1 5PT: reliably commute or plan to relocate before starting work (required)
Language:

Polish (preferred) English (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3596627
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Halifax, ENG, GB, United Kingdom
  • Education
    Not mentioned