Job Description

We are looking for a Support Secretary who is efficient, conscientious, well-motivated, enthusiastic and has relevant experience, with the skills to provide dedicated clerical support to both the clinical and administrative teams within an ENT department.The key aspect of the role involves dealing with the public and professionals, as well as typing for the department, hence you must be able to demonstrate excellent communication and interpersonal skills and have proven IT experience. We would welcome an informal visit to the unit.Please note, this is a secondment position until until 17th November 2025Main duties of the jobThe primary function of this role revolves around the provision of day to day secretarial support for the department, however, it is essential to help and support all members of the team by having a flexible approach to both workload, additional tasks and working patterns. Typing skills are essential.The ENT department is very busy so you must be able to work under pressure. You will be responsible for working independently, providing a full range of secretarial and administrative support and, therefore, must be highly organised and show the ability to prioritise the workload.About usWe are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.We are one of the largest NHS organisations in England, employing more than 12,000 staff.We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8ADetailsDate posted08 May 2025Pay schemeAgenda for changeBandBand 3Salaryxc2xa324,625 to xc2xa325,674 a year per annum, pro rataContractSecondmentWorking patternPart-timeReference number432-HR167-25Job locationsIpswich HospitalHeath RoadIpswichIP4 5PDJob descriptionJob responsibilitiesFor full details of the responsibilities and duties of this role please see the attached job description. Job descriptionJob responsibilitiesFor full details of the responsibilities and duties of this role please see the attached job description.Person SpecificationQualificationsEssential

• English and Maths GCSE's, Grade C or above

• Further study beyond GSCE
• Medical terminology course

• Proven experience within clerical / secretarial sector
• Evidence ability to use audio / digital typing
• Microsoft Office applications including Word, PowerPoint, Excel and IT skills
• Work involving contact with members of the public.

• NHS experience

• Data Protection.
• Evidence of good communication skills at all levels
• Ability to work under pressure and to strict deadlines.
• Good keyboard skills
• Attention to detail

• Ability to work well in a team
• Able to communicate sensitively and tactfully with patients and care

• English and Maths GCSE's, Grade C or above

• Further study beyond GSCE
• Medical terminology course

• Proven experience within clerical / secretarial sector
• Evidence ability to use audio / digital typing
• Microsoft Office applications including Word, PowerPoint, Excel and IT skills
• Work involving contact with members of the public.

• NHS experience

• Data Protection.
• Evidence of good communication skills at all levels
• Ability to work under pressure and to strict deadlines.
• Good keyboard skills
• Attention to detail

• Ability to work well in a team
• Able to communicate sensitively and tactfully with patients and care

NHS