Job Description

Posting Description:

Aon is seeking an Enterprise Client Group (ECG) Industry Leader for our Retail Industries across our global Enterprise Client Group and individuals serving these clients. Lead all aspects of integrating industry insights into content & capabilities for global Enterprise clients, while gathering client feedback. This role will be responsible for the growth of revenue across the portfolio of Enterprise Clients as well as retention and accelerated growth of their own clients within the industry. This role will support, and coach Enterprise Client Leaders (ECLs) to grow relationships with Aon's largest global clients within the Retail industry.

This role will collaborate with the industry work done in region and solution line in relation to industry specialty to ensure content, insights and innovation are leveraged to bring our best insights, content, and capability to our Enterprise Client Group. The industry leader will have responsibility and accountability to implement the industry playbook and work in collaboration with other Industry leaders, Regional Leadership as well as Sales Enablement and Marketing.

The Retail Industry Leader will report directly to the Global ECG Industry Leader. This role ideally should be based in a major Aon office and will be in-office or with clients at least three days a week (hybrid).

Aon is in the business of better decisions

----------------------------------------------


At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

The Retail Industry Leader will require distinct capabilities in the following areas:

Insights

------------

Deep understanding of industry specific issues that are top of mind for senior executives Ability to connect these issues to Aon Solutions and offerings to customize products and services Support industry specific content creation working closely with the Retail content and capability team and solution lines Bringing insights into relevant client events both hosted by Aon and where Aon is sponsor/participant

Relationships

-----------------

Using your own network of broad set of senior relationships and bring relevance to opening doors with new buying centers at ECG clients Accountable for building deeper relationships working closely with ECLs, to expand our relevance and buying centers across the Retail Enterprise clients Mentor ECLs in connecting relationship dots at clients and actively helping them build trusted client relationships, including using all the relationships of our AEC, ELT members and relationship mapping Maintains own book of Retail-Industry clients (2-3)

Collaboration

-----------------

Identifies trends and themes to build a multi-year industry strategy and execution plan with a focus on 5-6 growth plays. Lead the Retail Steering Committee, comprised of solution line and regional representation. Creates a Retail community, including partnering with assigned/aligned industry analysts, centers of excellence, and Sales Enablement, for the ECL's working on Retail clients helping to build their skill sets and knowledge around relationship, relevance, and scaling/replicating revenue. Input and continuous support for the delivery of solution sprints that are bringing value for Aon across Retail ECG Clients Participate in Global/Regional councils to discuss external events and support solutions/content working with ECLs to drive them to market. Partner with the Retail Solution Line leaders to develop solutions ensuring the voice of the client is fed into thought leadership or product innovation. Collates ECL client feedback on trends and unmet industry needs

Operational Excellence

--------------------------

Assessing the current landscape within the industry and sub-industries (white space, client plans, competitive view) Has a role in developing which clients in Retail should be part of ECG and have a voice with the Regions on client assignment based on ECG client portfolio and client assignment guidelines for ECG overall. Participate in portfolio optimization for existing Retail clients, as well as review underperforming and uncovered clients for reassignment/assignment. Evaluating Aon's relevance (content and capability), events and white papers ensuring Enterprise Client Leaders have clarity on bringing content to clients and have insight into the go-to-market strategy in the industry and aligning the strategy with the Regions Knowledge of pipeline for the industry, including offensive, defensive, and articulating value. Able to replicate and scale wins and use the jeopardy process to handle revenue at risk Working with ECG talent development team to ensure we have sustainable tools to educate Enterprise Client Leaders on how to bring industry specialty relevance to clients Partners with the direct manager of Enterprise Client Leaders to provide performance feedback throughout the year and during the annual performance review cycle Industry ECL's will remain in the region and sub-region ECG teams but will helix into the RETAIL Commercial Leader role. Own and drive growth sprints within Retail working with the Global ECG Industry Leader and the Chief Commercial Officer for ECG Accountable for the Quarterly Business Review for Global Retail with the CEO of ECG, CFO and CCO

Skills and experience that will lead to success

---------------------------------------------------

Core Skills

At least 10 years of industry-specific experience. Displaying Aon United behaviors and drive value through our current operating model Consulting skills: Identify client needs and clearly articulate the problem to be solved; recognizes challenges and barriers to solving them and assembles internal resources to achieve the desired client outcome Financial acumen: Builds solid understanding of the Retail client's financials and strategy and is adept in discussing this with the client and internal teams Effective communication: Listens and communicates with a client-centric, strategic focus and adapts to communication style of the client; clearly articulates client needs and action items internally; builds consensus within Aon and client organization Team management: Strong influencing skills; ensures progress for all client projects and creates alignment of internal teams on related workstreams. Well versed in RFP finalist prep, jeopardy, Articulating Value and Client Discovery facilitation and actively participates and facilitates sessions leading to better business outcomes Management Information: Understands and uses management information to determine whitespace opportunities for growth across the industry

The

Retail Industry Leader

will lead with a player/coach model - leading by example by serving and growing their own clients in the industry space of some of the largest ECG clients and enabling industry-aligned ECLs to incrementally grow revenue.

Leadership Qualities:

-------------------------

Committed as one firm to our purpose United through trust as one inclusive, diverse team Passionate about making our colleagues and clients successful Committed to diversity, equity & inclusion

Education/Licensing:

------------------------

Holds all regulatory licenses, permissions and technical or other requirements applicable under local legislation MBA or equivalent graduate degree preferred, bachelor's degree

How we support our colleagues

---------------------------------


In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.