Job Description

Environmental Sustainability Lead

Contract: Sustainability

Location: London, E14 9SH

Hours of work: 40

Contract Type: Permanent

We are seeking an experienced Environmental Sustainability Lead to drive forward sustainability commitments for a newly acquired customer.


This is a pivotal role embedded within the account, guiding our customer towards achieving ambitious sustainability goals across a diverse estate throughout England.


You will play a key part in shaping and delivering sustainability milestones, ensuring that our commitments are met and exceeded.

In this role, you will lead the development and implementation of sustainability strategies, frameworks, and reporting processes.


You will work closely with stakeholders to embed best practices, foster engagement, and deliver measurable environmental outcomes.


This position requires a proactive approach to managing sustainability initiatives, building strong relationships, and ensuring compliance with agreed objectives and targets.

Key Responsibilities

Direct and lead the delivery of sustainability services in line with the contract specification. Develop and implement the Sustainability Management Plan, monitor progress, and ensure all reporting requirements are met. Build and maintain trusted relationships with the customer, ISS teams, and key stakeholders. Design and oversee reporting and assurance processes for sustainability performance. Support the development and delivery of sustainability-related training materials, eLearning, and webinars. Establish governance frameworks and engage senior stakeholders to keep sustainability plans relevant and updated. Recruit and onboard additional roles required for successful sustainability delivery. Embed a digital approach to CSR and sustainability reporting across the portfolio.

Professional and Personal Competencies/Qualifications

Strong sustainability background; social value experience desirable. Client-facing experience with excellent stakeholder management skills. Degree qualified in a relevant scientific, engineering, or energy/environmental discipline. UK driving licence required (regional travel around London and Milton Keynes).

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.


We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace


ISS is proud to be a diverse and inclusive employer.


ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.


We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.


Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.


If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com


If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace


To find out more about what we do - https://www.uk.issworld.com/


Work Location: In person