Job Description

This is an exciting and unique two-phase position supporting the implementation and ongoing delivery of Epic EPR training across the One Devon collaboration.
Phase 1 (Implementation Phase - Months 1-5):
You will work as part of the One Devon EPR Programme team, delivering training across all three partner organisations (Royal Devon University Healthcare NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust, and University Hospitals Plymouth) whilst maintaining your base in Torbay. During this phase, you will focus on supporting the system go-live across Devon.
Phase 2 (Business as Usual - Month 6 onwards):
Following successful implementation, you will transfer to the Digital Learning and Education Team within Torbay and South Devon NHS Foundation Trust, where you will provide ongoing Epic EPR training support as part of the permanent training infrastructure. This represents the long-term sustainable model for Epic training delivery within Torbay.
You will work closely with clinical, operational, and administrative colleagues from across the partner organisations as part of the One Devon Implementation Team, ensuring Epic is implemented to deliver care in both a clinically and financially sustainable way throughout Devon.
Main duties of the job
The Trainers will work with Principal Trainers and the wider training team to learn and deliver comprehensive Epic training programmes and assist in the development of a full range of training materials including tip sheets, quick start guides, e-learning modules, video tutorials, and other educational resources to support effective system adoption.
Phase 1 Specific Duties:
Support Epic implementation across all three One Devon partner organisations
Support a One Devon approach to training delivery whilst maintaining Torbay base
Participate in go-live activities and immediate post-implementation support
Ongoing Duties (Both Phases):
Deliver training and eLearning support on a one-to-one basis or in larger group environments, using blended learning approaches wherever possible
Attend appropriate training sessions with Principal Trainers to understand and learn Epic system functionality and optimal training delivery methods
Undertake the Epic process to assess readiness for training delivery
Work as part of the training team and wider EPR team, actively participating in team meetings
About us
Why Work With Us
You will initially join the One Devon EPR Programme team, working alongside trainers from across the three partner organisations. After Month 5/6, you will become a permanent member of the Digital Learning and Education Team at Torbay and South Devon NHS Foundation Trust, contributing to the long-term sustainability of Epic training delivery. You will be required to provide training at various venues role across the TSDFT locations and partner organisation sites as required
Details
Date posted
04 September 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
31,049 to 37,796 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
388-7447759-EPR
Job locations
Regent House
Regent Close
Torquay
TQ2 7AN
Job description
Job responsibilities
As a trainer, you will deliver training and eLearning support on both one-to-one and group basis (including classroom activity), using blended learning approaches. You will support the development of training packages and materials required for end user training, ensuring clinical transformation is effectively supported through comprehensive Epic training delivery.
For full details and responsibilities please see the attached and Person Specification. Job description
Job responsibilities
As a trainer, you will deliver training and eLearning support on both one-to-one and group basis (including classroom activity), using blended learning approaches. You will support the development of training packages and materials required for end user training, ensuring clinical transformation is effectively supported through comprehensive Epic training delivery.
For full details and responsibilities please see the attached and Person Specification.
Person Specification
Qualifications and Training
Essential

• Educated to degree level or equivalent experience and hold a professional qualification in a relevant field e.g. Learning & Development
• IT Certificate in one of the following: ECDL, CLAIT, BTEC, IBT, GCSE or A level or other recognized IT qualification.
• Teaching Certificate in one of the following: Cert Ed (Diploma), Post Graduate Certificate Education, C&G 7407, C&G CTLLS 6304, C&G DTLLS 6305 or equivalent

Desirable

• Current registration with a Professional Body i.e. NMC, HCPC, GPhC etc

Knowledge and Experience
Essential

• Formal or small group learning delivery or facilitation skills
• Delivery of training one to one and or large groups
• Working with staff from multidisciplinary staff groups
• Experience of training adults with mixed abilities
• Course/student assessment and evaluation
• Experience in delivering virtual classroom lessons

Desirable

• oKnowledge and experience of NHS systems
• oKnowledge of NHS operational processes and NHS policies and procedures
• oKnowledge of clinical systems
• oPrevious NHS experience
• oClinical experience in any of the following disciplines: Nursing & Midwifery, Allied Health Professionals, Additional Clinical Services, Additional Professional Scientific and Technical Services, Healthcare Scientists

Specific Skills
Essential

• Excellent communication skills both written and verbal.
• Proven experience in the ability to interact with personnel at all levels both clinical and non-clinical within healthcare
• Demonstrate the ability to plan and organise effectively
• Expert User of IT equipment including laptops, projectors and tablets

Person Specification
Qualifications and Training
Essential

• Educated to degree level or equivalent experience and hold a professional qualification in a relevant field e.g. Learning & Development
• IT Certificate in one of the following: ECDL, CLAIT, BTEC, IBT, GCSE or A level or other recognized IT qualification.
• Teaching Certificate in one of the following: Cert Ed (Diploma), Post Graduate Certificate Education, C&G 7407, C&G CTLLS 6304, C&G DTLLS 6305 or equivalent

Desirable

• Current registration with a Professional Body i.e. NMC, HCPC, GPhC etc

Knowledge and Experience
Essential

• Formal or small group learning delivery or facilitation skills
• Delivery of training one to one and or large groups
• Working with staff from multidisciplinary staff groups
• Experience of training adults with mixed abilities
• Course/student assessment and evaluation
• Experience in delivering virtual classroom lessons

Desirable

• oKnowledge and experience of NHS systems
• oKnowledge of NHS operational processes and NHS policies and procedures
• oKnowledge of clinical systems
• oPrevious NHS experience
• oClinical experience in any of the following disciplines: Nursing & Midwifery, Allied Health Professionals, Additional Clinical Services, Additional Professional Scientific and Technical Services, Healthcare Scientists

Specific Skills
Essential

• Excellent communication skills both written and verbal.
• Proven experience in the ability to interact with personnel at all levels both clinical and non-clinical within healthcare
• Demonstrate the ability to plan and organise effectively
• Expert User of IT equipment including laptops, projectors and tablets

Skills Required