Job Description

As the EPRR Training Manager (eLearning), you will play a central role in the design, development, and delivery of Emergency Preparedness, Resilience and Response (EPRR) training across the UK Health Security Agency (UKHSA) and the wider health sector. You will lead complex eLearning projects, producing high-quality standalone digital training resources and contributing to blended learning programmes that include in-person and online delivery.



This role involves managing the full training cycle from curriculum design and stakeholder engagement through to delivery, assessment, and evaluation. You will ensure that learning materials meet professional standards and awarding body requirements, and that learners are supported to successfully apply their learning in practice.



Working collaboratively with Senior Training Managers, Training Coordinators, and subject matter experts, you will help shape a modern, scalable, and self-service eLearning offer. This includes developing a responsive support model and contributing to the strategic growth of UKHSA's EPRR training portfolio. The role may involve regular travel across the UK for meetings, training delivery, and stakeholder engagement.



Lead the design, development and evaluation of eLearning and blended EPRR training programmes for UKHSA and wider health sector audiences.



Manage the end-to-end development process, including authoring content, engaging stakeholders, and implementing assessment approaches.



Support quality assurance, accreditation, and compliance with awarding body standards.



Collaborate with colleagues and training coordinators to ensure courses run efficiently and align with national EPRR training standards.



Act as the eLearning lead within the team, advising on use of authoring tools and learning platforms.



Contribute to stakeholder engagement, training needs analysis, and data reporting.



Deliver online and face-to-face training as required.



Maintain records, monitor outcomes, and report against strategic objectives.



Support teaching best practice, continuous improvement, and learner experience.



Promote a culture of inclusion, and uphold UKHSA's values in health, safety, and equality.



Line manage designated staff and contribute to wider UKHSA training initiatives.



We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.



UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.



Please visit our careers site for more information https://gov.uk/ukhsa/careers



As an EPRR Training Manager (eLearning), you will be central to the development and delivery of Emergency Preparedness, Resilience and Response (EPRR) training across UKHSA and the wider health sector. This role leads the design and production of high-quality, health-focused digital learning and supports blended learning initiatives, including face-to-face and virtual training delivery.



You will act as the eLearning lead within the EPRR Training Team, managing end-to-end instructional design projects and supporting a fully self-service digital training offer.



You will collaborate with colleagues and stakeholders across UKHSA, external partners, and professional awarding bodies to ensure training is aligned to national standards and meets the learning needs of adult professionals in health protection and emergency response.

Key Duties and Responsibilities:

Teaching, Learning and Assessment



Design, develop, and evaluate EPRR eLearning courses and blended training packages to align with agreed standards.



Lead the authoring and implementation of standalone digital training modules using authoring tools and learning management systems (LMS).



Collaborate with subject matter experts to ensure training is accurate, current, and aligned to national frameworks and regulatory standards.



Deliver occasional online and in-person teaching, workshops, or briefings to internal and external audiences.



Contribute to the development and application of appropriate assessments, including formative and summative methods, ensuring compliance with awarding body regulations.



Participate in curriculum reviews, training needs analyses, and learner feedback processes to enhance training quality and impact.



Support a community of practice in adult learning, ensuring continual application of pedagogical best practice.



Project Leadership and Innovation



Lead the full lifecycle of digital learning projects from concept through scoping, design, implementation, QA, evaluation, and iteration.



Engage with stakeholders to develop course content and contribute to the vision for a scalable, self-service eLearning offer.



Use data, evaluation, and learner feedback to iterate and improve training content and delivery.



Maintain accurate records of training development activities, performance metrics, and learner engagement.



Provide advice and support to team members and stakeholders on eLearning design and tools.



Support procurement and contract management processes related to external eLearning suppliers, where required.



LMS and Quality Assurance



Manage a dedicated learning management system (LMS), ensuring content is maintained, accessible, and aligned to organisational requirements.



Work with Training Coordinators to schedule training, manage enrolment, and track participation.



Ensure all digital learning outputs meet accessibility, inclusion, and health literacy standards.



Support the quality assurance of accredited programmes, including auditing, moderation, and regulatory engagement.



Leadership and Collaboration



Line manage designated staff and/or contractors, overseeing their development, performance, and well-being.



Act as a role model in professionalism, inclusivity, and collaborative working.



Promote the EPRR Training offer to internal and external stakeholders, building strong relationships across UKHSA, the NHS, local government, and partner agencies.



Work closely with other training managers and senior training managers to align planning, delivery, and innovation across the training portfolio.



Support internal and external reporting by contributing to KPIs, impact metrics, and business cases.



Professional Development and Contribution to UKHSA Goals



Participate in continuous professional development, training, and communities of practice.



Represent UKHSA EPRR Training at relevant internal and external events, networks, and conferences.



Uphold UKHSA's values in inclusion, safety, equality, and scientific integrity.



Remain aware of emerging risks and developments in digital education, EPRR, and the wider public health context.



Key Working Relationships



EPRR Training team colleagues and senior leaders



Wider UKHSA training and learning teams



Subject matter experts and EPRR professionals across government and NHS



External training providers and eLearning developers



Awarding organisations and accrediting bodies



IT and digital learning platform teams



Essential Criteria



Minimum Level 3 teaching qualification



Experience of teaching adults



Experience of designing, authoring, and implementing eLearning



Experience of administering a learning management system



Knowledge of adult learning principles and inclusive pedagogy/andragogy



Strong verbal and written communication skills



Proven ability to prioritise, manage competing demands, and meet deadlines



Ability to work flexibly, including travel and occasional overnight stays



Commitment to equality, diversity and inclusion



Selection Process Details



This vacancy is using Success Profiles and will assess your Behaviours and technical skills.

Stage 1:

Application & Sift



You will be required to complete an application form. You will be assessed on the listed essential criteria, and this will be in the form of:



An application form ('Employer/ Activity history' section on the application)



An answer statement (max 250 words) against the required evidence:



Describe a time when you were responsible for designing a digital or eLearning service/product.



How did you ensure the service met needs of users, maintained standards, and aligned with organisational objectives?



How did you approach service design, quality assurance, and continuous improvement?



This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role, with reference to the essential criteria.



The Application form and supporting statement will be marked together.

Longlisting:

In the event of a large number of applications we will longlist into 3 piles of:



Meets all essential criteria



Meets some essential criteria



Meets no essential criteria



Please note only those meeting all essential criteria will be taken through to shortlisting.

Shortlisting:

In the event of a large number of applications we will shortlist on:



Minimum Level 3 teaching qualification



Experience of designing, authoring, and implementing eLearning



If you are successful at this stage, you will progress to interview and assessment.



Please do not exceed 250 words. We will not consider any words over and above this number.



Please note you will not be able to upload your CV. You must complete the application form in as much detail as possible. Please do not email us your CV.



Feedback will not be provided at this stage.

Stage 2:

Interview (Success Profiles)



You will be invited to a remote interview.



Behaviours and technical skills will be tested at interview.

The Behaviours tested during the interview stage will be:

Managing a Quality Service



Working Together



Delivering at Pace

The technical skills tested at interview will be:

eLearning design and delivery methodology



teaching and learning



You will be asked to prepare and present a 10-minute presentation on your eLearning portfolio. The specific subject of this will be sent to you prior to interview.



Following the presentation, a formal interview will take place, focusing on the behaviours and technical criteria outlined.



Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.



Location



This role is being offered as hybrid working based at any of our Core HQ's in either Birmingham, Leeds, Liverpool or London . We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, averaged over a month) working at one of UKHSA's Core HQ's.



Our core HQ offices are modern and newly refurbished with excellent city centre transport link and benefit from benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).



Eligibility Criteria



Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).



Security Clearance Level Requirement



Successful candidates must pass a disclosure and barring security check.