Job Description

Join Our Team as an EQA Logistics Officer!

Contract Type:

Permanent

Salary & Benefits:

26,000 - 32,000 (depending on experience)

Help Us Keep Quality on Track

At ProQual AB, we are a respected and Ofqual-regulated Awarding Body, working across England and Northern Ireland. We're passionate about ensuring that learners, training providers, and employers benefit from qualifications that are trusted, consistent, and delivered with quality at the heart.

Now, we're looking for a motivated and organised

EQA Logistics Officer

to join our growing team. This role is all about keeping our External Quality Assurance (EQA) processes running smoothly - from planning visits and supporting centres, to managing inboxes and trackers. If you thrive in a busy, detail-driven environment and enjoy being the go-to person for coordination, this could be the role for you.

What You'll Be Doing

As part of the EQA Services Logistics Team, you'll play a key role in:

Coordinating EQA visits by managing schedules, calendars, and briefing packs Monitoring and triaging our shared inbox to keep queries and communications flowing Supporting centres with pre-visit queries and logistics advice Maintaining accurate trackers, templates, and filing systems to ensure we're audit-ready Drafting and sending standardised communications to centres and EQAs Collaborating with colleagues across Operations, Risk, and Central Support to share updates Helping to improve processes, templates, and systems so everything runs as efficiently as possible

Who You Are

You're highly organised, confident with admin systems, and enjoy keeping things in order. You'll also bring:

Strong organisational skills and excellent attention to detail Experience managing shared inboxes, trackers, or scheduling systems Good written communication skills and confidence drafting professional emails Proficiency in Microsoft Office (Word, Excel, Outlook) and shared storage systems The ability to juggle multiple tasks in a fast-paced environment A positive, flexible, and proactive approach to teamwork
(Awareness of quality assurance or regulatory environments is desirable, but not essential - full training will be provided.)

Why Work With Us?

A modern, supportive, and collaborative office environment (Monday - Friday, 9:00 - 16:00, 32.5 hours per week) A small and friendly team where your contribution will be noticed and valued A role that offers both structure and variety - with opportunities to grow into broader responsibilities. Salary of 26,000 - 32,000, depending on experience

Ready to Apply?

If you're organised, detail-driven, and looking for a role where your skills keep a busy team running smoothly, we'd love to hear from you.

Please send your CV and a short cover letter telling us why this opportunity excites you.

Job Types: Full-time, Permanent

Pay: 26,000.00-32,000.00 per year

Work Location: In person