Job Description

We're looking for a full-time Sales Assistant to join our busy, friendly, and growing Equestrian Store in Guildford. If you're enthusiastic, customer-focused, and love all things equestrian, we'd love to hear from you!

You'll join a small, passionate team where no two days are the same.

Key Responsibilities:

Delivering excellent customer service and ensuring every customer has a great experience. Assisting customers with product advice, fittings (hats, body protectors, boots - full training provided), and purchases. Maintaining up-to-date knowledge of products, promotions, and offers. Supporting day-to-day shop operations, including re-stocking, pricing, and visual merchandising. Keeping the shop floor clean, tidy, and well-presented at all times. Working collaboratively with the team to ensure the smooth daily running of the store.

What We're Looking For:

Strong equestrian knowledge, or basic knowledge with a passion to learn more. Previous retail or customer service experience. The desire to deliver exceptional customer service. A proactive, can-do attitude and a genuine love for helping people. Attention to detail and strong teamwork skills.
Full training will be provided on: Till systems and store procedures; products; safety equipment fitting (hats, body protectors, etc.); merchandising and visual presentation.

Benefits:

Brand-led product and fitting training Company pension scheme Staff discount (across Rokers) 28 days holiday (including bank holidays) Free on-site parking

Role Details:

Salary: Up to 24,500 per year.

Working Schedule: 5 days per week (days may vary, but will include weekends), 38 hours per week. The shop is open 8.30am-5.30pm Monday-Saturday; and 9am-1pm on Sundays.

Location: Worplesdon, Guildford - must be able to reliably get to Guildford every day.

This role involves being on your feet for much of the day and some light lifting.

Interested?

If this sounds like the perfect fit for you, please send your CV along with a short cover note explaining why you'd be a good fit for the role.

Please note, applications without a covering note will not be considered.

Job Types: Full-time, Permanent

Pay: From 24,500.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking Store discount
Work Location: In person