Experienced Support professional required for Equities Front Office Connectivity team. The role will focus on Level 1 & 2 trade floor support of electronic trading platforms in EMEA, as well as furthering the business aims with selective code development and deployment.
The role will include validating business requirements across vendor platform supported workflows, and reviewing & testing associated code changes. The ideal candidate will act as a bridge between business stakeholders and the vendor development team, ensuring that deliverables meet functional expectations and are robustly tested before deployment, as well as producing home grown enrichments and augmentations tested to the same standard.
Key Responsibilities & Tasks:
Level 1 & 2 support of third-party electronic RFQ trading platform TBricks
Responding to Front Office and Middle Office trade support queries
Enriching TBricks middle-layer, and ULLink plugins
FIX client on-boarding and migration
Client-side and market-side FIX certification and on-boarding
Project-managing application upgrades and client-driven enhancement requests
QA testing and production release cycle
Qualifications/ Experience:
Detailed knowledge of TBricks is essential
Familiarity with TBricks LUA essential
A Detailed knowledge of the FIX protocol is highly desirable
Experience in FIX client on-boarding and certification
Experience in both client-side and exchange-side FIX connectivity
Proven track record in Level 2 support of electronic trading platforms within a trade floor environment
Strong understanding of ancillary elements of Equities, such as RFQs, RSPs and ETFs
Proven experience in software testing or QA roles, ideally within financial services or trading environments
Ability to translate business requirements into effective test scenarios
Strong coding background, preferably in Java
Familiarity with Python desirable
Good general business knowledge, understanding particularly Equity products and algorithmic trading
Understanding of modern client trading practices, global interactions and flows
Additional Skills:
Must be able to deliver to tight deadlines
A natural problem solver
A committed team player with excellent communication skills
Service-oriented with a keen sense of accountability and responsibility
Demonstrably bright
An excellent communicator- able to speak with a wide variety of business personnel including traders, management, peers, teams in different timezones, and clients.
Remains calm under a pressured trading floor environment - retaining their ability to clearly explain and communicate with a wide variety of technical colleagues and business staff.
Willing and expectant of out of normal hours work
Occasional on-call support
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