Job Description

We have an exciting opportunity for an eRoster Coordinator to join our national Health in Justice service. Within this role you will be a key part of the project team during implementation of Allocate Optima (eRoster) alongside the software provider, Systems Specialist and site teams, to enhance the use of the system.
This is a fantastic opportunity to join the team on a full time, remote basis, with occasional travel to our sites nationally. You can really become a key part of a fast paced, everchanging team, with lots of opportunities for development and learning and development!
You will be involved in the national rollout of our new eRostering system across our new and existing prisons and IRCs.
Hours
Monday - Friday: core office hours
Salary
This is a full time position, you'll receive an annual salary up to 27,000 per annum - depending on experience.
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How will we support you?

• Bespoke induction, including our Introducing Health in Justice training course.

• Competency framework.

• Regional and national career development opportunities.

• Our bespoke Learning Management System to address your learning needs.

• Support from the wider team.

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.
What you'll be doing
Your focus will be to provide support to the site roster administrators, assisting with queries, and supporting cases where complex solutions are required. As well as maintaining close contact with the local end users of the software, and ensure the rosters are up to date and relevant to the services' needs.
As eRostering Co-ordinator, your responsibilities will vary. You will:

• Provide support to the site roster administrators, assisting with queries, and supporting cases where complex solutions following implementation are required.
• Maintenance of supporting user documentation and communications.
• Support the System Specialist during business as usual (BAU) and implementation.
• Administer and maintain the Allocate Optima product suite going forward.
• Deliver some aspects of training regarding use of eRoster internally for the organisation.

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.
It doesn't stop there... we also offer:

• Discounts on shopping and leisure activities
• Support to grow in your role and continue your professional development
• 24/7 employee assistance helpline and financial assistance when you need it

What we'll look for in you
The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We're the UK's leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.
Practice Plus Group's purpose is to Unlock your best work life and we stand by our core values:

• we treat patients and each other as we would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.
Experience required:

• You will have excellent excel skills, including being comfortable with reporting and using and manipulating data

• Any experience within rostering would be a bonus, but this isn't essential
• Have excellent customer service skills - you will be regularly working with lots of different system users so this is essential!
• Excellent IT skills.
• Good communication skills.
• Experience of working with different teams to achieve desired outcomes.
• Self-starter and ability to work autonomously.

All Locations
HiJ National, Fully Remote / Home Based All Locations is a required field
Position
Administration and Business Support
Advertising Salary
Up to 27,000 per annum
Vacancy Type
Permanent
Schedule Type
Full Time
Rewards & Benefits
Flexible working
Physical and mental health support
Refer a friend scheme
Blue Light Card, Boundless card and Costco membership eligibility
Award winning ED&I programme
Training & Development
Tailored CPD training delivered via our bespoke Learning Management System.
Extensive training courses accessible via Practice Plus Group Skills Academy.
Great development and career progression opportunities.
At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being rated 'outstanding' by the CQC. Our healthcare services include hospitals and surgical centres and we are proud to be the UK's leading independent provider of healthcare services in over 40 prisons. We also lead the way in the design and delivery of Integrated Urgent Care.

Skills Required