Job Description

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Sysco GB are currently recruiting for an ERP Accounts Receivable SME to join the Sysco GB Technology, Strategy & Transformation team, reporting to the European Business Process Manager (EBPM), Accounts Receivable.


The role of the ERP Accounts Receivable SME in the Sysco ERP programme is to seamlessly integrate the new ERP system into the organisation's processes. This involves addressing specific business requirements, managing stakeholders, promoting user adoption, ensuring data accuracy, and fostering continuous improvement for sustained long-term success. Additionally, the ERP Accounts Receivable SME ensures alignment and standardisation of all business processes within their functional domain to the broader Sysco network. This integration leverages best practices, ensuring that Sysco's infrastructure and processes support the overarching business transformation programme effectively.


The ERP Accounts Receivable SME in the Sysco ERP programme is tasked with helping to lead the Accounts Receivable business workstream for the ERP transformation across all GB Sysco business units. Their role involves collaborating with various teams and organisational levels to support the implementation of the new ERP solution and the necessary changes to existing workflows. The role is also responsible for ensuring a seamless integration between the ERP and Sysco's 3rd party solutions. Additionally, they are responsible for representing the GB business, ensuring alignment of the ERP template with broader European businesses, and applying best practices and industry standards to both the business and the system.

This is a hybrid-based role, with 1 or 2 days a week at our Ashford, Kent office, with occasional travel throughout the UK so you must be willing to travel occasionally to our Depots for meetings and workshops.

Key Accountabilities & Responsibilities:

Support the gathering, analysis, and documentation of business requirements from various departments. Support the alignment of ERP modules and functionalities with existing business processes. Ensure that the ERP system is configured to meet specific business requirements. Identify opportunities for process improvement using ERP data and analytics. Monitor system performance and recommend optimizations to enhance efficiency. Work closely with the technical team to customize the ERP system if necessary. Tailor the system to fit unique business processes. Act as a liaison between key business stakeholders and the ERP implementation team. Manage expectations and communicate progress and challenges effectively. Involve and support key business users in the ERP implementation process. Gather input and feedback to ensure the system meets their operational needs. Support the business change for the programme and promote the benefits of the ERP system within the organisation. Address resistance to change and demonstrate how the new system will improve efficiency and productivity. Support the development of the training content and curricular for end-users to ensure they understand how to use the ERP system effectively in their daily tasks. Carry out testing processes, supporting the definition of the testing strategy including unit testing, integration testing, and user acceptance testing (UAT). Ensure that the system functions as intended and meets business requirements. Identify and address issues and discrepancies discovered during testing. Work with the technical team to resolve problems promptly. Support the migration of data from existing systems to the ERP system. Ensure data accuracy, integrity, and completeness during the migration process. Gather feedback from users' post-implementation. Use this feedback to make necessary adjustments and improvements to the ERP system. Provide ongoing support to end-user's post-implementation. Address issues, provide guidance, and ensure that the system continues to meet business requirements.

About you:

This role requires previous experience and understanding within a Finance (Accounts Receivable) function. Additionally, a good knowledge and understanding of High Radius would be preferable.

To excel in the role of ERP Accounts Receivable SME within the Sysco ERP program, the candidate must possess a diverse range of competencies. They should demonstrate a comprehensive understanding of ERP systems, business processes, industry standards, and data management. Analytical thinking will be crucial for dissecting complex problems and devising effective solutions, while strong communication skills are essential for conveying ideas and collaborating with stakeholders. The candidate should showcase adeptness in project management to ensure smooth ERP implementations and business process optimizations. Hands-on experience in these areas will be highly advantageous. Moreover, they must skilfully navigate stakeholder relationships, displaying leadership qualities, adaptability, and meticulous attention to detail throughout. In addition to technical prowess, the candidate should embody competencies such as innovation, fostering collaboration, ethical judgment, and a relentless focus on achieving results. These qualities will not only drive success within the ERP program but also contribute to the broader objectives of Sysco.