We're looking for a dynamic, articulate and versatile individual to lead our Global Communications within the Change & Transformation practice. The role will form part of CloudRock's Change Leadership team, helping our clients transform through the power of engaging and effective communications. They will work across multiple client projects, provide support to our internal communications and play a role in building and professionalising our Change Capability.
Key Job Responsibilities
Client DeliveryDesign, develop and drive communication and engagement strategies for our clients that support their technology transformation goals and objectives
Understand how to align programme communication plans, with overall client business strategies and milestones
Work across multiple clients, depending on the size and scale of the transformation - both strategic and hands-on versatility required
Create, curate, and manage development of high-quality content, including blog posts, intranet updates, newsletters, videos - leveraging latest creative technologies and understanding effective digital and social media platforms
Support clients in designing and developing a compelling transformation vision and programme identifies - working with external agencies where necessary
Work with clients to develop their transformation story and narrative - including equipping leaders with regular talking points and key messages
Drive stakeholder engagement for our clients, establishing effective governance and stakeholder ownership
Deep knowledge of communications required to support complex technology transformations, including comms planning, innovative channels, specific hotspots, external communications
Ability to scope, shape and develop appropriate resourcing profiles and budgets for communication efforts on our technology transformation programmes
Work with clients to establish key performance indicators to measure the effectiveness of communication strategies and align these with broader change readiness and effectiveness
Identify and build relationships with external creative providers and agencies, that can support the delivery of differentiated communications
Practice DevelopmentUnderstanding the communications supply and demand for the practice, defining appropriate resourcing and hiring plans to deliver the demand
Supporting the development of the CloudRock change management industry Point of View and associated methodology, framework and toolkits
Working with the wider CloudRock global off-shore / near-shore teams to co-create the Communications element of the Change Toolkit
Supporting the on-going development of the CloudRock change communications capability - within the change team, with our graduates and more broadly
Business DevelopmentSupporting development of the change management and communications collateral for business development and sales purposes - including pitch decks, demos, Partner and client briefings
Support the design and delivery of Internal Communications to the CloudRock teams - working with Marketing and the Senior Leadership Team
The Ideal Candidate15+ years of technology enabled change communication experience including at large-scale, global organisations and major transformations
Versatility - can work across the full lifecycle of a technology programme and understand how to develop compelling narratives
Proven track record of developing and executing successful communication strategies for large-scale projects
Excellent written and verbal communication skills with the ability to simplify complex topics
Strong project management skills and ability to handle multiple priorities
Experience with digital communication tools and social media platforms
Ability to work collaboratively with cross-functional teams and manage stakeholder relationships across all levels
Workday / SAP / Oracle - HCM / Financials experience
End to end transformation experience - HR / Finance / Supply Chain / Target Operating Model / Shared Services / GBS / Employee Workflows etc.
Exceptional consulting, communication and presentation skills
Flexible and adaptable; able to work in ambiguous situations
Resilient and tenacious with a propensity to persevere
Must be a team player and able to work collaboratively with and through others
Familiarity with project management approaches, tools and phases of the project lifecycle
We Offer You:A great environment to learn, develop and be successful in what you do
Opportunity to support our work with some of the World's most recognisable brands
Competitive package and hybrid work model
Travel opportunities for key events
Career growth opportunities (as we're growing rapidly!)
About CloudRock
CloudRock is a leading digital transformation consultancy, headquartered in the UK, with offices in India, US, Portugal & Australia. We have an outstanding reputation within the ERP ecosystem and have some of the best consultants sector. We offer you a competitive total rewards package, continuing education & training (including Certified training), and tremendous potential with a growing worldwide organization.
CloudRock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable country, national, federal, state or local law.
CloudRock is committed to a diverse workforce.
DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of CloudRock business units.
Work Arrangement
Why work with us:
Be a CloudRocker - Whether you're an experienced professional or just starting your journey, CloudRock is a place where your ideas are heard, your contributions are celebrated, and your potential is limitless. Ready to be part of something extraordinary? Explore opportunities with CloudRock and help us build a better, brighter future - together.
About Us
Our work experience is the perfect mix of what makes CloudRock unique: our vibrant culture, our core values, our global team connections, our commitment to sustainability, and our recognition of every CloudRocker's contributions. But most importantly, it's about our people.
Courage at our core drives us to embrace challenges and deliver bold solutions. We thrive on being better together, knowing collaboration and inclusivity are the foundation of our success. We believe in fostering happy people and positive outcomes, ensuring that our culture prioritises well-being and balance, empowering everyone to do their best work.
With a shared passion to inspire transformation, our team helps customers achieve meaningful change while contributing to our communities and the planet. And in everything we do, we uphold integrity, honouring our commitments with trust, humility, and transparency.
CloudRockers embody these values every day. They make decisions with the team's success in mind, embrace collaboration, and are passionate about creating positive impacts for our customers, our communities, and the world.
This spirit is what powers our success and makes CloudRock not just a great place to work--but a team you'll be proud to call your own. Together, we're #BetterTogether.
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